Global Experience Specialists, Inc. is hiring : Executive Producer in California

Overview

This role involves directing and managing the entire production process from creative proposal to final delivery while maintaining excellent client relationships and developing strong teams. The Executive Producer maintains and expands relationships with our key customers. Assigned to high profile, complex corporate events with large revenue impact. The Executive Producer is responsible for leading overall planning, budgeting, and execution while achieving key strategic objectives. They will work in tandem with all internal departments to ensure the successful execution of their assigned event. Reports directly to the Associate Director or Director of Production.

Responsibilities

Lead and oversee event production, providing overall pre-show planning and development through on-site execution at various facilities across the country.

Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for the contractual period and beyond

Strategic liaison with show organizer / agency partners, facility staff, production personnel, internal clients, and ancillary vendors regarding all services, building working partnerships with all

Work cross-functionally and lead collaboratively with internal teams across LOBs (business development, operations, design / creative, and beyond) to manage event and address customer needs

Develop and manage project timelines, agendas, and workflows with clients

Proficient financial acumen including comprehensive budget management, time and materials billing, and estimating / quoting prices for complex products and services

Meet or exceed financial plan goals on assigned event, closely coordinating with Finance team to ensure revenue and costs are identified and accurate

Able to collaborate with internal key players across the country as well as produce in any region based on core job knowledge and experience

Thorough understanding of GES products and services and ability to sustain influence on customer decision-making

Manage to varying Key Performance Indicators (KPIs)

Identify risks and opportunities and develop solid action plans to address

Proactively assess, clarify, and validate customer needs on an ongoing basis

Capable of creating and / or adapting processes for complex clients

Achieve strategic customer objectives and maintain high customer satisfaction ratings - measured through Client Survey results

Represent GES at industry association functions as needed (IAEE, PCMA, EDPA, etc)

Proficient in all GES internal SOPs, processes, and platforms

Mentor and train new team members

Participate in client presentations as part of the RFP process

Drive process improvement projects, either assigned or initiated

Mentors and develops Producers, while overseeing all aspects of production related to event

Serves as primary liaison and events representative for facilities, promoters, city and state agencies, internal and external stakeholders and community partners

Performs other duties as assigned and deemed necessary of the position under the direction of the Associate Director or the Director of Production.

Qualifications

Bachelor's degree in related field

Minimum 10 years of experience as a business meeting or event executive producer

Experience with large-scale meetings and events

Production of live and virtual events

Experience working with various graphic substrates and different exhibit systems such as Octanorm, beMatrix, and Agam preferred

Must be extremely detail oriented and able to use time productively and efficiently

Excellent organizational skills

Resourcefulness - must possess innovative problem-solving and decision-making skills

Flexible, energetic, and able to multi-task while navigating rapid turnaround times

Self-motivated with ability to work collaboratively as part of a team

Proficient in multisystem management

Ability to foster customer relationships and client retention

Proficient in the Microsoft Office Suite of products including Excel, Word, PowerPoint, etc.

Able to read and interpret technical drawings a plus

Ability to adapt to multiple settings and shifting responsibilities

Strong production and technical skills

Excellent communication and collaboration skills

Creative background with a solid understanding of business and the creative process

Experience directing inter-disciplinary teams

Exemplary customer service skills

Budget estimating, management, and team leadership skills

Program management, organizational, and professional confidence skills

Ability to travel extensively.

Work Environment

Potential Travel 50%+

Remote position, but to be located within an hour of a GES facility

Opportunity to work nights, weekends, holidays as required, and at showsite

Position may require long hours during several months of the year

Typically performs work on the event floor, in noisy and crowded areas

Frequently encounters uncomfortable temperatures, dust and / or other conditions

Requires working with union and non-union employees

Benefits

Competitive salaries

401K with company match

Healthcare / vision / dental insurance

Wellness benefits

Career development program

Employee assistance program

Vacation time

Community involvement opportunities

Team activities

And much more...

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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