Job Description
Job Description
In Transit Security Specialist - This is a fully remote role in IL Only!
Current opening for 2nd shift : 3pm - 11 : 30 pm (Tuesday - Saturday)
DeSpir Logistics is a logistics network that provides on-demand access to qualified carriers, escorts, law enforcement officials, and much more. We specialize in safe, secure transport of ultra-high-value assets that defy categories and dollar amounts. Vaccines and lifesaving treatments for patients. A breakthrough pharmaceutical from a start-up biotech. A rare art piece from an auction house. At DeSpir, our entire mission centers around what’s important to you.
About the Role :
The In-Transit Security Specialist is part of an elite team responsible for ensuring the safety and integrity of High-Value, High-Security shipments, meeting and exceeding customer expectations. This role operates within a specialized business unit that values urgency, precision, and pride in performance. Team members undergo rigorous training and assessment to master DeSpir’s In-Transit Security protocols.
Schedule : 2nd Shift - 3 : 00pm - 11 : 30pm (Tuesday - Saturday)
ESSENTIAL FUNCTIONS :
- Protects the integrity of cargo being shipped by rigorously applying DeSpir’s In-Transit Security Processes
- Follows DeSpir’s processes of mitigating risk in real time and provides timely contextually aware updates to our customers
- Proactively creates solutions to process breakdowns as they occur while communicating updates to the customer
- Communicates and coordinates with all members of the DeSpir team to ensure the integrity of shipments
- Carries out all necessary data entry and confirmation of key milestones of the In Transit Security process in EyeOnIt. (Scripts, arrival, departure, PODs, etc.) while utilizing Mcleod and other systems
- Monitors In Transit Security shipments through multiple systems to ensure quick response to customer requests
- Assures that all paperwork including, but not limited to temperature reports, pictures, and POD are uploaded to the load in EyeOnIt and are sent to the customer for billing
- Risk management driven with an extensive focus on risk management best practices and protocols
- Handling escalations of suspicious activity regarding customer freight
- Responsible for updating customer portals based on customer requirements
QUALIFICATIONS / SKILLS / EDUCATION REQUIREMENTS :
College degree in supply chain preferredTwo plus years in security and compliance background and / or customer serviceThree years logistics experienceKnowledge of TSA and GDP practices preferredAbility to multitask under pressureAdvanced knowledge of supply chain industry, including regulations and customer requirementsClear and confident communication both verbal and writtenExtreme detail-orientationExperience with conflict resolutionDemonstrates emotional intelligenceWorking knowledge of Microsoft Office and TeamsAnalytical approach to problem solvingPersonality : Self-confident, self-motivated, extroverted, flexible and able to work independently in a team-oriented environment.Ability to understand and communicate drivers’ temperature requirements, mileage, and hours of service during transitDemonstrates company’s core values : Conscientious, Creative, Determined, Accountable, Willing to Help, and Vulnerable.Must reside in IL.What We Offer :
Competitive starting salaryRecognition programs using AwardcoFree lunch FridaysAll day healthy snacks and drinksIn-office golf launch monitor-simulatorMedical, dental, vision, and FSA plans401k contribution at 3%Company paid Life Insurance / AD&D and Short-Term DisabilityVoluntary Life Insurance optionsPaid Time Off (PTO)Paid Parental LeavePaid Bereavement Time OffFree onsite fitness centerOnsite restaurantNo 3rd party callsStarting Salary : $60,000
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