Social Media Coordinator

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long-lasting positive influence on the employees that join on our team.

Join the Wilderness Family for a rewarding employment experience! #WeAreFamily

The Wilderness Resort is seeking hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more!

The Social Media Coordinator works under the guidance of the Director of Marketing to ensure content aligns with the resort's brand strategy, blending creative ideas with leadership direction to deliver consistent, high-quality execution. Collaboration with the onsite Marketing Team and cross-functional departments-including Events, Attractions, Food & Beverage, Retail, and Sales-is also key to sourcing stories, promotions, and visuals that bring the guest experience to life.

• This is position is on-site / in-office only

ESSENTIAL DUTIES AND RESPONSIBILITIES : This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

EDUCATION and / or EXPERIENCE :

Associate's or Bachelor's degree in Marketing, Communications, Advertising, or a related field; or 2-3 years of related professional experience and / or training; or an equivalent combination of education and experience.

LANGUAGE SKILLS :

Must be able to write and edit clear, engaging, and brand-appropriate content across multiple business pages, each with its own voice and audience. Strong copywriting and grammar skills, along with the ability to adapt tone for different platforms, are essential. Effective verbal communication and listening skills are also required to collaborate with cross-functional teams and respond to guest inquiries and comments in a professional, timely manner.

MATHEMATICAL SKILLS :

Must be able to calculate basic figures such as percentages, proportions, and averages, and apply these skills when reviewing analytics, engagement metrics, and campaign performance. Comfort with interpreting data reports and using simple calculations to guide decision-making is essential.

REASONING ABILITY :

Must be able to identify problems, gather and interpret relevant information, and draw logical conclusions. Requires the ability to follow a variety of instructions, adapt to changing priorities, and exercise sound judgment when balancing multiple projects or addressing guest needs.

QUALIFICATIONS :

PHYSICAL DEMANDS :

Physical Activities :

Lifting Activities :

Vision Requirements :

Specific vision abilities required by this job include close, distant, color vision, peripheral and depth perception, and ability to adjust focus.

Noise Levels : Moderate