Job Description
Job Description
Position Summary :
Responsible for the preparation of documents, funding and maintenance of Consumer Loan applications in compliance with applicable Federal, State and NCUA rules, and regulations. Maintains loan quality and ensures that loan packages are completely and accurately executed prior to loan funding. Maintain quality service standards set by the organization.
Minimum Qualifications (Education, Experience, Skills)
- High school diploma or equivalent
- Possess strong human relations and communication skills, with the ability to communicate clearly and effectively with all groups of people.
- One to three years of financial institution experience, or funding capacity
- One year of consumer lending experience
- College level math and analytical skills.
- Basic PC and Microsoft Office skills
- Ability to work in a fast-paced, high intensity environment
- Proven ability to multi-task, manage work flow processes, and meet deadlines
Essential Duties and Responsibilities
Confirm and verify the appropriate documents are assembled in loan files for proper vesting, Collateral Descriptions, and contract signatures. Ensure accurate data input in related information systems.Processes indirect and direct auto loans, Auto Buying Service loans, as well as other consumer loan types. Will work closely with automobile dealerships and branch staff to ensure loans are processed and funded efficiently and within established guidelines.Ensure timely receipt and proper completion of all outstanding loan stipulations in accordance with established procedures and loans are closed within appropriate time frames.Provide and communicate file status as well as clear and concise instructions as to necessary documentation required for loan funding.Prioritize workload to manage timely loan funding’s and track files; Maintain communication with internal staff and dealerships.Clerical duties to include, but not limited to, processing incoming mail, uploading documents, assemble and prepare final loan files for imagingKeep current with knowledge of the credit union’s lending updates, criteria, guidelines, procedures, policies and processes. Ensure loan documentation is complete and accurate according to credit union policy requirements, lending guidelines and compliance regulations.Prepare direct consumer loan documentation and disburse loan proceeds according to credit union policies and procedures and state and federal guidelines. Review all loan documents, stipulations and other supporting documentation for validity prior to funding the loan.Contact branch staff, members and dealers to resolve issues and obtain necessary information to complete the funding process.Answer and service incoming calls and provide accurate and thorough information and assist branches and departments with servicing and funding questions. Provide in depth consumer lending and funding support to branch staff.Monitor and complete assigned tasks on department reports within establish timeframes.Keep current with knowledge of the credit union’s lending updates, criteria, guidelines, procedures, policies, and processes.Cross train to assist other co-workers with Registration and Titling duties as needed.Participate in compliance training, as assigned. Adhere to credit union AML / BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures.Other Duties and Responsibilities
Perform other duties as assigned.May process direct auto loans when needed.Participate as needed in SDCCU car sales or other events.Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
While performing the duties of this position, the employee is regularly required to talk and hear; to reach with hands and arms, use hands to finger, handle or feel objects, tools or controls.
The employee is occasionally required to walk, stoop, kneel, crouch or crawl. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Monday-Friday 8AM-5PM
Full time - 40 hours
