Customer Service Representative

Job Description

Job Description

IDR is seeking a Customer Service Representative to join one of our top clients in Louisville, KY. This role is perfect for individuals who excel in providing exceptional customer service and are eager to contribute to a dynamic and supportive team environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview / Responsibilities for the Customer Service Representative :

Manage all aspects of customer service, including responding to inquiries via phone and email, processing orders, and providing follow-up services.

Utilize research skills to troubleshoot and resolve customer issues effectively.

Handle requests from both internal and external customers, addressing varying degrees of complexity.

Collaborate with our client's team to ensure a seamless customer experience.

This is a contract position expected to last until at least February 5, 2026, with a high likelihood of extension or conversion to a full-time role.

Required Skills for Customer Service Representative :

Strong interpersonal and communication skills.

Proven customer service experience, preferably in retail or healthcare settings.

Ability to work onsite in Louisville, KY.

No degree required, but a background in customer service is highly desirable.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!

Opportunity to get in with an industry leading organization

Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program

Medical, Dental, Vision, and Life Insurance

ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

PandoLogic. Keywords : Customer Service Representative, Location : Louisville, KY - 40204 , PL : 600909926