DUTIES
- Responsible for collecting on past due installment loans
- Utilize daily contact and skip tracing efforts
- Develop and maintain on-going customer relationships
- Negotiate payment arrangements
- Advise customers of their responsibilities under loan contracts, provide individual counseling on acceptable & convenient payment arrangements
- Collectors must adhere to all Bank policies, procedures, and all compliance regulations
- Other duties as assigned
QUALIFICATIONS
High School Diploma or Equivalent, some college preferred.MUST be able to work Monday - Thursday 5pm - 9pm AND 8am - noon on Saturday. These hours are non negotiable.Ability to multi-task.Excellent verbal and written skillsAbility to prioritize in a fast paced, high volume environment with minimal supervision.Bilingual (English & Spanish) preferred, but not required.Basic PC skills with working knowledge of Microsoft Word and ExcelAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age.
Independent Bank is an EO / AA Employer M / F / Vets / Disabled