Manager, H2O Data and Analysis

Job Description

Job Description

This position is specific to the state of Arizona—only applicants who reside in Arizona will be considered.

The Job / What You'll Do :

The H2O Data and Analysis Manager is responsible for key reporting on quality and analysis of the H2O program. This position will collaborate with both internal and external stakeholders to provide reports, analysis, and findings related to data quality and performance indicators. Internally, they work with staff to put together analysis and implement improvements with the provider support and member support team. Externally, they will be responsible for report submissions and providing insight into meetings related to data quality and performance indicators.

Responsibilities :

• Monitors H2O data quality and outcomes; ensures compliance with contractual scope of work.
• Responsible for report submission and analysis of key H2O reports.
• Develops and leads presentations related to the analysis done on data quality and outcomes. Materials will be sent and presented to external stakeholders, including the funder of H2O, AHCCCS.
• Builds strong partnerships with H2O leadership, the Business Intelligence team, data analysts, and Provider and Member Services teams.
• Assists in the development, review, and update of H2O procedures and policies that involve reporting or are based on the analysis from the reporting; responsible for developing reporting procedures.
• Develop and implement a communication plan for sharing data quality and analysis.
• Develop additional reports and respond to data requests as needed.
• Responsible for informing and leading in appropriate areas related to the Desktop Technical Assistance related to program monitoring.
• Other duties as assigned.

Knowledge, Skills, Abilities :

Education & Experience :

Working Conditions :

While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https : / / speed.cloudflare.com /

Who We Are & What We Offer :

Solari is an award-winning nonprofit that operates a 24 / 7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.

Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.

Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.

We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.