Patient Services Coordinator - Plastics

Healthcare / Business Support

The Ambulatory Business Services Department at MD Anderson Cancer Center plays a vital role in ensuring patients receive seamless, compassionate, and efficient support throughout their care journey. Ambulatory Business Services staff are dedicated to managing the business side of patient care so that individuals and families can focus on healing. By working closely with clinical teams, they help reduce administrative stress for patients, ensuring that access to world-class cancer treatment is as smooth as possible.

The Patient Services Coordinator is responsible for scheduling patient visits, physician appointments, diagnostic tests, procedures, and treatments. This role involves communicating pertinent information regarding appointments, scheduling, prepayment, and financial counseling to patients, families, physicians, team members, and other patient care areas. The coordinator interprets and coordinates physician orders and prepares and maintains appointment templates and / or patient records.

The ideal candidate will have front desk experience, proficiency in Microsoft Office, and a strong background in healthcare customer service. They should also have scheduling experience and familiarity with the Epic electronic health record system.

Candidates who are also interested in the following shifts are preferred :

Monday through Friday, 8 : 00am - 5 : 00pm.

Hourly breakdown of salary range : Minimum $19.23 - Midpoint $24.03 - Maximum $28.84.

Working Hours :

The working hours for this position will vary depending on the assigned Center and its business needs. Flexibility in scheduling is essential to meet the demands of our dynamic environment. Depending on the Center, some positions may require you to work fully on-site.

Job Specific Competencies

Communication with Patients / Family and Multidisciplinary Teams :

• Greet, orient, and answer questions from patients and family members.
• Advise patients and family members of available services.
• Schedule and coordinate patient appointments, including provider visits, diagnostic tests, procedures, and treatments based on provider orders.
• Assist in maintaining a safe environment for patients, co-workers, and visitors.

Multidisciplinary Teams :

Record Maintenance :

Financial Activities :

Perform other duties as assigned.

MD Anderson offers our employees :

Education :

Required : High school diploma or equivalent.

Experience :

Required : Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.

Must pass pre-employment skills test as required and administered by Human Resources.

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, and paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity / expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.