Job Description
Job Summary
The Manager of Patient Safety is appointed as the hospital’s Patient Safety Officer and is responsible for the overall administration, leadership and management of the Patient Safety Programs. This role develops, supports and implements all components of the patient safety plan across the hospital and outpatient clinics. This role is responsible for adopting patient safety science in promoting and facilitating a culture of safety across all levels of the organization with the ultimate goal of reducing medical errors and adverse events. This role manages the incident reporting system and reporting to external and regulatory agencies as appropriate. This role provides management support to employees and medical staff members and works collaboratively to successfully implement effective patient safety strategies.
Licensure and Certification :
- Current California Clinical License (RN, PharmD, or Healthcare related field)
- Certificate Professional in Patient Safety (CPPS) within two (2) years of employment is required.
- Certified Professional in Healthcare Quality (CPHQ) may be accepted but will require CPPS within first 2 years of hire
Education :
Advanced Graduate level degree; such as MPH, MHA, MBA, MSN, or PharmD preferredBachelor’s degree in Health Care Administration, Nursing, or related field requiredExperience :
Minimum three (3) years’ experience in any of the following : Quality, Performance Improvement, Infection Prevention, Risk Management, Medication Safety and / or Patient Safety requiredMinimum four (4) years acute care hospital experience requiredManagement / supervisory experience preferredHospital-wide experience with Accreditation standards, CMS, and regulatory standards including Title 22 regulationsKnowledge and Skills :
Must have knowledge, experience and understanding of quality management / improvement principle toolsKnowledge and understanding of the current trends and forces shaping the health care delivery systemCMS Conditions of ParticipationDEA RegulationsConfidentiality and Patient RightsMedication-use SafetyExcellent interpersonal and communication skills, public speaking and presentation skillsProven experience in leading quality and service improvement activities and achieving outcomes, which respond to customer expectationsDemonstrated capabilities in cross-functional process assessment, problem solving and process improvementDemonstrates and applies program management theories, principles, practices, techniques and methods to create and maintain a high-functioning Quality Performance Improvement, and / or Patient Safety programEffective oral, written and presentation skillsAbility to lead and direct teams and / or committeesAbility to interact and collaborate with all levels of the organization, including the Medical StaffAdvocate and facilitate continuous process improvementSuperior Critical Reasoning / Thinking skillsAbility to prioritize and effectively execute to achieve goalsProblem solving skills : Ability to identify a problem, draw valid conclusions, implement and manage appropriate resolutionsReport Analysis : Able to develop, compile and analyze statistical reportsAble to monitor overall performance of assigned tasksProvide best in class customer service