A company is looking for a Chat Support Consultant, crypto (Remote).
Key Responsibilities
Deliver high-quality customer support in crypto trading via live chat and email
Build positive relationships with customers and handle inquiries and feedback
Maintain knowledge of the trading platform and market conditions while seeking performance improvements
Required Qualifications
Native Polish and strong English proficiency (minimum C1 level)
At least 6 months of live chat support experience, preferably in crypto or financial services
Basic financial knowledge or payment / banking experience is preferred
Crypto industry knowledge is a plus
Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
Chat Support • Richmond, Virginia, United States