Program Supervisor

Position Title : Program Supervisor

Department : Bronx Family & Youth Peer Support

Reports to : Alliance Coordinator / Program Director

Location : Hybrid-Fixed

Schedule : Full-time; Monday-Friday 9am-5pm, Saturdays 9am-1pm, evening hours as needed

Salary : $62,200-75,000

Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.

Position Overview :

Vibrant's Family & Youth Peer Support Services are staffed by family advocates who have shared similar life experiences to other parents - including finding success in navigating the complexities of the child-serving system. Program Supervisors are committed to the well-being of all, demonstrate respect in every aspect of their work, and thrive in a collaborative team environment. They possess the skills to support a team of advocates with building and maintaining strong relationships.

Duties / Responsibilities :

• Provide administrative supervision and provide training to Family Peer Advocates (FPA) and Youth Peer Advocates (YPA)
• Oversee the referral and case assignment process.
• Review and monitor all information being reported in the electronic health record / data system.
• Compiling data for and assisting with completion of monthly Levels of Service reports.
• Representation of Vibrant borough alliance at various meetings.
• Partnering with the Data Analyst to gather and report upon operational data.
• Conduct evaluation / performance appraisals for all staff members on an annual basis.
• Maintain consistent staff schedules in order to assure appropriate coverage for all program functions.
• Build and maintain relationships with external partners, and referral sources
• Assist and accompany peer advocates on home, office, and community visits and provide coverage where necessary.
• Assist in guiding quality assurance efforts.
• Additional duties as assigned

Required Skills / Abilities :

Required Qualifications :

Physical Requirements :

Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit / parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and / or hiring managers will be from an @vibrant.org email address.