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Utilization Review Liaison
Utilization Review LiaisonAvenues Recovery • Indianapolis, IN, US
Utilization Review Liaison

Utilization Review Liaison

Avenues Recovery • Indianapolis, IN, US
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Job Description

Job Description

➢ Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with seventeen

locations across six states. With an unrivaled, evidence - based clinical curriculum and highly

individualized care, Avenues continues to set new standards in the world of addiction treatment. Our

programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the

lives of thousands to date. But our secret superpower is our people. If you are a talented, passionate

clinician looking to make a real difference in the recovery community, the Avenues family warmly

welcomes you!

Avenues Recovery Center in Indianapolis, IN is looking for hire a Utilization Review Liaison!

➢ What You'll Do

  • Coordinate between treatment team, facility staff, and utilization review (UR) department.
  • Collaborate with clinical / medical team on level-of-care placement, clinical clarification, and addressing UR notes.
  • Partner with insurance for single case agreements, peer reviews, precertification, and concurrent reviews.
  • Support client UR needs with the Client Care Advocate (insurance forms, coverage lapses, payor / employer calls).
  • Manage facility-to-corporate UR communication (admissions, level-of-care changes, discharge adherence).
  • Monitor clinical operations and communication to identify gaps, errors, and process improvements with leadership.
  • Conduct chart audits for compliance, billing accuracy, insurance alignment, and discharge review.
  • Track and follow up on missing chart items to ensure accountability and quality assurance.

➢ What We're Looking For

  • High School diploma / GED required
  • Min. 1 year experience in treatment industry required
  • If in recovery, a minimum one-year period of sustained sobriety is required.
  • Excellent interpersonal, oral, and written communication skills
  • Acute observational, collaboration, and leadership skills
  • Clinical intervention and de-escalation skills
  • ➢ Where You'll Work

    Avenues Recovery Center at Louisiana is a residential facility which offers inpatient drug and alcohol rehabilitation services as well as withdrawal management. Its unique setup - one treatment facility surrounded by 10 beautiful, converted townhomes - enables clients to engage in full-time inpatient treatment while separately residing in a warm domestic setting, removing barriers and diminishing any institutionalized feeling. Staffed by skilled, passionate professionals, clients receive round - the - clock care in the most dignified and compassionate manner. Each staff member is 100% invested in the success of each client and contributes to the wonderful, pervasive homelike atmosphere - which consistently fosters openness and healing.

    ➢ Why Join Us?

    Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is

    pursued. We support our employees unconditionally, and work to provide them with every resource

    they need to excel! Aside from generous PTO and compensation, when you join the Avenues family,

    you'll be eligible for the following benefits package :

  • 401K with employer match
  • Medical Insurance
  • Dental
  • Vision
  • Accident
  • Critical Illness
  • Hospital Indemnity
  • Voluntary Short-Term Disability
  • Voluntary Long -Term Disability
  • Employer-Paid Life and AD&D
  • LifeTime Benefit Term Insurance with Long Term Care
  • Legal Coverage
  • Pet Insurance
  • Identity Theft Protection
  • Employer-Paid Employee Assistance Program
  • Flexible Spending Account (FSA) - Medical
  • Dependent Care FSA (DCF)
  • Job Posted by ApplicantPro

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    Utilization Review • Indianapolis, IN, US