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System Engineer I
System Engineer IUniversity of Texas at Dallas • Richardson, TX, US
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System Engineer I

System Engineer I

University of Texas at Dallas • Richardson, TX, US
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Job Summary

Reporting to the Director of HPC Operations. This is a junior to mid-level systems engineer with a background in Linux Administration, Networking, and preferably High Performance Computing. To collaborate with and support our customers, this engineer must have demonstrated a consultative customer service attitudes in prior roles in similar organizations. This position will work under supervision of senior engineers to provision, deploy, administer, monitor, troubleshoot, upgrade, and patch Linux, Windows, and high performance computational (HPC) resources and related research services. Leverage automation to simplify management and administration of our HPC environment. The applicant must be self-motivated to stay abreast of applicable new technologies and technical methodologies to advance their productivity and career path. The engineer will demonstrate ability to learn on the job, while working with senior engineers and progressively own projects independently. The engineer will have additional responsibility to document processes, procedures, system configurations, services and to place configuration information within our configuration management systems.

Qualifications

Minimum Education and Experience : Bachelor's degree or an equivalent combination of relevant education and experience may be considered.

  • Bachelor's degree in Computer Science or equivalent with two years of experience in corresponding research services, Linux administration, networking technologies.
  • Current knowledge of HPC best practices and systems deployment and maintenance.
  • Troubleshooting methodology and awareness of industry standards.
  • Excellent interpersonal, written, and verbal communication skills are a must.
  • Good technical documentation, architecture diagramming, and organizational skills.
  • Familiarity in supporting on-premises and code storage platforms, intermediate abilities supporting and administrating operating systems (Multiple Linux Versions) and ability to apply security policies to platforms.
  • Ability to integrate new hardware and repair existing hardware into our HPC framework.
  • Experience in supporting and operating 1Gbps - 100Gbps Ethernet and 56Gbps - 200 Gbps Infiniband HPC network interconnects.
  • Ability to manage support tickets and prioritize considering varied scope, scale, and technical requirements.
  • Familiarity with data center operations fundamentals in networking and power.
  • Familiarity with containers (docker, podman, singularity, apptainer) for HPC.
  • Familiarity with Open OnDemand.
  • Familiarity with Lmod or environment modules.
  • Familiarity with SLRUM, Warewulf, and OHPC 2.0 / 3.0.
  • Familiarity with Open MPI.

Additional Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

  • Be a support engineer for HPC clusters (including BigTex) with support from core HPC team for complex scenarios.
  • Respond to user tickets from faculty and students. Level 1 support experience at scale of 1 to 3 with 3 being a senior specialist.
  • Act as a role model in demonstrating integrity and ethical behavior in working with confidential and university information.
  • Demonstrate quick learning ability to get up to speed to support high performance cluster systems such as OpenHPC and SLURM job scheduler to support HPC Operations.
  • Assist in implementation of internal policies, rules, and operation procedures for Research Computing and Cyber infrastructure to guarantee various assurance models such as NIST 800-53 and NIST 800-171 under which assured research is conducted.
  • Demonstrate proficiency in coding (prefer Python, Linux Shell, etc.) in at least two or more languages.
  • Perform installation, configuration, updating, networking, performance monitoring and troubleshooting of software on HPC Systems on Linux platform.
  • Troubleshoot, modify, catalog, document, and update scripts.
  • Package scientific software into RPMs and integrate with Lmod-so users can module load software.
  • Compile, test and install many related open-source scientific software packages as requested by research faculty, staff, and students.
  • Physical Demands and Working Conditions

  • Must have adequate transportation to be able to drive to other work locations as necessary.
  • On-call availability for quickly responding to and resolving system emergencies, both during regular and emergency off-hours.
  • Emergency on-call rotation availability for 24 / 7 / 365 coverage.
  • Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as servers, switches, computers, and peripherals.
  • Additional Information

  • Candidates will be subject to a criminal background check.
  • Hybrid Remote Work Available for Texas Residents with further discussion and agreement.
  • Visa sponsorship is not available.
  • Familiarity with at least one high performance cluster operating systems such as OpenHPC, ROCKS, Bright / Nvidia Cluster Manager.
  • Experience with all related dev ops tools such as GitHub, GitLab, Ansible, package management tools for rpm and or deb package building.
  • Familiarity with large scale high performance parallel file storage systems such as WEKA, VAST, GPFS, BeeGFS, CEPH.
  • Experience with installing and supporting : Open source and commercial research related software, Python, R, Matlab, Mathworks, Julia, Ansys, Intel, nVidia cuda and GCC compilers.
  • Experience with SLURM job scheduler.
  • Ability to learn new tools and technologies required for the postion while working with senior engineers.
  • Fundamentals of networking, Linux administration, and file systems.
  • Special Instructions Summary

    Position will remain open for 15 business days.

    Important Message

    1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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