Guest Experience Specialist

Greco Properties is looking for a Guest Experience Specialist for a diverse and unique community of guests in Minneapolis, MN.

At Greco, our mission is simple : Best the Best. We create vibrant and unique living experiences that elevate neighborhoods and inspire communities. Guided by our core values- Own It. All In. Win Together. -we combine an entrepreneurial spirit with a boutique approach to delivering 5-star service and exceptional results.

As a Guest Experience Specialist , you'll be the welcoming face of the property, creating an exceptional experience for every guest. Your ability to anticipate needs, foster a sense of community, and coordinate seamless transitions will ensure a high standard of hospitality. By managing key aspects of the turnover process and cultivating meaningful connections, you'll help uphold the Greco Seal of Approval , where every property has its own unique story and personality.

Minimum Responsibilities

The essential function is to assist the General Manager in ensuring all Guests are 100% satisfied from before they move in to the day they move out by consistently delivering enthusiastic and gracious service.

• Coordinate the resident move-in experience from application to post-move-in
• Organize on and off-site social events
• Support Sales and Leasing
• Maintain responsive and courteous communication with the residents, applicants, co-workers and vendors.
• Manage all the day to day administration and organizational duties and tasks as assigned
• Monitor and sort all incoming and outgoing packages and parcels
• Respond and take action to resolve any issue impacting the regular day to day operations
• Manage in-unit Housekeeping services
• Contribute innovative ideas to the team for marketing the property and improving resident satisfaction
• Post relevant content on Social Media
• Other duties as assigned

An individual in this position must be able to successfully perform the duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Requirements

Benefits :

About Greco Properties, LLC : Greco is a small boutique development and property management firm, with a target market of discerning residents, professional tenants, and value-aligned capital partners. We believe every building has its own story and should be served accordingly. We custom-fit staff and services to match our property's personality and enhance the customer experience. We seek self-starters who are engaged, energetic, and accountable with a passion for creating vibrant and unique living experiences. If you want to Best the Best, we look forward to reviewing your application.