Functional Support and Change Management

This position is part of a bid process associated with a Statement of Work.

Candidates are encouraged to submit their information and resumes highlighting their relevant experience.

Position Title :

• Functional Support and Change Management Location : Springfield, VA Clearance Required : Top Secret / SCI.
• Must be able to pass CI Poly Job Summary Hive Group is seeking a technical consultant to provide technical support to our Federal government customers.
• This individual will work directly with clients to understand key elements of client business processes and then work onsite to implement and operate software products and service offerings by performing key tasks.
• They will thrive on their personal and direct contributions that help our clients achieve substantial benefits from our suite of software products.

Key Responsibilities Guide governance structure and processes, communications strategies and execution, and outreach to stakeholders Direct communications strategy Support functional requirements gathering and provide input to design Participate in configuration workshops and provide input to existing configuration management process Complete and maintain configuration Develop test scripts Execute build and regression testing and user acceptance testing Conduct troubleshooting, issue identification, and resolution Provide functional support for deployment activities Qualifications Bachelor’s Degree Minimum of 2 years experience in the development of change management and BPR strategies, with emphasis on end user adoption of the implemented COTS OEM tool Knowledge of / experience using the A+ADKAR Framework for change management Experience producing communications materials for IT systems Experience developing communications plans, briefings, and other communications vehicles using outlines and resource material provided by functional analysts and technical development personnel Experience in preparing for and conducting internal and stakeholder test events Experience in configuration management Experience with developing and / or reviewing functional system documentation, to include requirements, design, and training documents Experience using Microsoft Office Suite desktop applications, specifically MS Word and MS PowerPoint Physical Requirements :

Official communications will only come from email addresses ending in @ hive-llc.com or @ applytojob.com — not from free email services like Gmail or messaging platforms such as WhatsApp.