Software Quality Assurance (SQA) Specialist / Applications Tester

Job Description

Job Description

About the Organization

Now is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted partners building technology-agnostic solutions and want to apply their talents supporting customers with difficult and important mission sets.

About the Role

Redhorse transforms the way government uses data and technology. We are seeking a highly motivated Software Quality Assurance (SQA) Specialist / Applications Tester to serve as the critical nexus between a multi-disciplinary development team and the end-user community for mission-critical applications. This role is essential for validating the usability, functionality, and compliance of deployed systems.

You will own the functional testing process, ensuring that new applications and enhancements meet stringent performance and security SLAs. Crucially, you will be the Point-of-Contact (POC) for a diverse user base, actively gathering requirements, resolving issues, and building trust to drive application adoption and success within the Sponsor's high-side environment.

Key Responsibilities

• Testing and Validation :
• Develop and direct procedures, programming, and documentation for software system testing and validation, for unit and functional tests.
• Document test procedures to ensure replicability and compliance with standards.
• Provide feedback and recommendations to Sponsor's developers on software usability and functionality.
• User Support and Liaison :
• Provide a central Point-of-Contact (POC) between Users, Stakeholders, and Sponsor, to resolve issues at the lowest practical support level.
• Determine causes of User issues, and explain the best solution or document the issue for further research; follows up, if needed, to ensure resolution.
• Use Sponsor's system to document, process, and monitor incidents, problems, inquiries, and change and service requests.
• Build sustainable relationships of trust through timely, open, and interactive communication.
• Requirements and Outreach :
• Work with Users and Stakeholders to elicit new features, workflows, and functionality.
• Write or contribute to instructions or manuals to guide Users.
• Write materials for, or contribute to, training classes, brown-bags, and outreach sessions for Users and Stakeholders.
• Advertise features / capabilities of the applications.
• Compliance and Documentation :
• Ensure each new application or system enhancement meets agreed upon performance and security SLAS (e.g., system up-time, concurrent users, system recovery).
• Comply with the Sponsor's Risk Management (i.e., cyber security) Framework and architectural / A&A processes.

Required Skills & Experience

Desired Skills & Experience

Equal Opportunity Employer / Veterans / Disabled

Accommodations :

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Talent Acquisition at Talent- Acquisition@redhorsecorp.com

Redhorse Corporation shall, in its discretion, modify or adjust the position to meet Redhorse’s changing needs.

This job description is not a contract and may be adjusted as deemed appropriate in Redhorse’s sole discretion.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.