Talent.com
Global Services Tech I (Pearl)

Global Services Tech I (Pearl)

Ashley Furniture IndustriesPearl, MS, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Global Services Tech I (Verona site)

Monday-Friday (8am-4 : 30pm) (ONSITE)

Position Overview We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization. This role focuses on hardware / software troubleshooting, device deployment, and IT asset management while delivering exceptional customer service.

Primary Responsibilities

Technical Support

  • Manage IT ticketing system for hardware and software issues
  • Image and deploy desktops, laptops, and tablets
  • Troubleshoot end-user technical issues across multiple platforms
  • Install and maintain printer systems (Laser, Thermal, Check, Badge)
  • Support barcode scanner operations
  • Assist with network cabling installation and maintenance

System Management

  • Configure and troubleshoot software applications
  • Monitor IT asset inventory
  • Track warranty periods
  • Maintain equipment documentation
  • Support system installations

    • Professional Interaction

  • Coordinate with vendors on IT systems
  • Follow established escalation procedures
  • Collaborate with GTS2+ technicians
  • Maintain professional communication with all stakeholders
  • Support cross-functional teams

    • Required Qualifications

  • Technical support experience
  • Hardware / software troubleshooting skills
  • Strong customer service orientation
  • Basic networking knowledge
  • Equipment maintenance experience

    • Technical Skills

  • Desktop imaging and deployment
  • Printer system maintenance
  • Network cabling experience
  • Asset management
  • Ticketing system proficiency

    • Professional Skills

  • Excellent communication abilities
  • Problem-solving capabilities
  • Team collaboration
  • Time management
  • Documentation expertise

    • Physical Requirements

  • Ability to use ladders and lifts
  • Cable installation capabilities
  • Equipment handling proficiency

    • Additional Requirements

  • Commitment to company core values
  • Professional demeanor
  • Attention to detail
  • Organizational skills
  • Customer-focused mindset

    • This position offers opportunities for growth while contributing to our organization's technical support excellence. The ideal candidate will combine technical aptitude with strong interpersonal skills to deliver exceptional end-user support.

    serp_jobs.job_alerts.create_a_job

    Service Tech • Pearl, MS, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Global Services Tech I (Madison)

    Global Services Tech I (Madison)

    Ashley Furniture IndustriesMadison, MS, US
    serp_jobs.job_card.part_time
    Global Services Tech I (Verona site).Monday-Friday (8am-4 : 30pm) (ONSITE).We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Technical Support Specialist II

    Technical Support Specialist II

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Support Specialist 2 to provide expert technical solutions and support for clinical chemistry testing platforms. Key Responsibilities Provide direct support to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Project Leader

    Technical Project Leader

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Project Leader III.Key Responsibilities Oversee and communicate project scope, budget, and delivery timelines to internal teams and executive leadership Trac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Service Delivery Technician

    Service Delivery Technician

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Service Delivery Technician II.Key Responsibilities Manage all phases of the laptop lifecycle, including procurement, deployment, and recovery Lead cleanup and mainten...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    CT / RAD Technologist-PRN

    CT / RAD Technologist-PRN

    Ochsner Health SystemMorton, MS, US
    serp_jobs.job_card.full_time
    We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Healthcare Technology Specialist

    Healthcare Technology Specialist

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for an Expression of Interest (Remote).Key Responsibilities Join the talent community to express interest in future opportunities Stay connected with the Talent team for pot...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Customer Service Representative II

    Customer Service Representative II

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for an Inbound Customer Service Agent.Key Responsibilities Receive and respond to inbound phone calls for customer assistance Document all calls in ticketing and tracking sy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Federal Support Account Manager

    Federal Support Account Manager

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Support Account Manager - Federal.Key Responsibilities Act as a central point of contact for all support-related activities and deliver proactive and reactive services ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Global Services Tech I (Jackson)

    Global Services Tech I (Jackson)

    Ashley Furniture IndustriesJackson, MS, United States
    serp_jobs.job_card.full_time
    Global Services Tech I (Verona site).Monday-Friday (8am-4 : 30pm) (ONSITE).We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Field Technical Support Specialist

    Field Technical Support Specialist

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Field Technical Support Associate responsible for leading technical support for end users and service providers. Key Responsibilities Maintain high customer satisfaction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Field Engineer

    Senior Field Engineer

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Field Engineer JAPAC.Key Responsibilities Lead technical implementation and management of demonstrations and trials integrated into customer technology stacks D...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director of Platform Services

    Director of Platform Services

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Platform Services.Key Responsibilities Serve as a senior point of contact for key accounts, providing strategic guidance across digital media campaigns Man...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Global Services Tech I

    Global Services Tech I

    Ashley Furniture IndustriesJackson, MS, United States
    serp_jobs.job_card.full_time
    Global Services Tech I (Verona site).Monday-Friday (8am-4 : 30pm) (ONSITE).We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Field Logistics Support Representative

    Field Logistics Support Representative

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.temporary
    A company is looking for a Field Logistics Support Representative for the F-35 Program (Level 2).Key Responsibilities Provide Mission Impaired Capability Awaiting Parts (MICAPS) support and coord...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Shared Services

    Director of Shared Services

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Shared Services, Remote.Key Responsibilities Develop and deploy HR Shared Services strategy in collaboration with key stakeholders Oversee and manage a tea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Terraform and IaC Engineer

    Terraform and IaC Engineer

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Terraform and IaC Engineer to support a migration project.Key Responsibilities Design, author, and maintain Terraform modules / stacks for various AWS constructs and serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tech Lead

    Tech Lead

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Tech Lead to guide teams, make architectural decisions, and drive innovative solutions.Key Responsibilities Lead end-to-end design and implementation of major system co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    IT Support Technician II

    IT Support Technician II

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for an IT Support Technician II (Overnight).Key Responsibilities Act as a key layer of support, communicating availability and scheduling client responsibilities Handle proa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Global Services Tech I (Pearl)

    Global Services Tech I (Pearl)

    Ashley Furniture IndustriesPearl, MS, United States
    serp_jobs.job_card.full_time
    Global Services Tech I (Verona site).Monday-Friday (8am-4 : 30pm) (ONSITE).We are seeking a Global Services Tech I to provide comprehensive technical support for end-users across our organization.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior PEGA Engineer (CSSA)

    Senior PEGA Engineer (CSSA)

    VirtualVocationsJackson, Mississippi, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior PEGA Engineer (CSSA) - Senior Associate.Key Responsibilities Design, develop, and maintain PEGA applications focusing on performance, scalability, and user exper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day