Talent.com
Customer Care Representative - Installation Coordinator (Orem)
Customer Care Representative - Installation Coordinator (Orem)Turner Imaging Systems • Orem, UT, US
Customer Care Representative - Installation Coordinator (Orem)

Customer Care Representative - Installation Coordinator (Orem)

Turner Imaging Systems • Orem, UT, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Turner Imaging Systems develops innovative medical X-ray imaging devices that improve patient outcomes, expand healthcare access, and drive efficiency. We received the Silver Medal by the 2022 Medical Design Excellence Awards and were named Winner of the 2019 Utah Innovation Award for the Smart-C Portable X-ray Imaging System.And, we are a finalist for the 2025 Utah Innovation Award for the Enduro DR X-ray Imaging System.

We are strengthening our Customer Care team to deliver support as outstanding as the products we create.

POSITION SUMMARY

The Customer Care Representative / Installation Coordinator assists users by managing customer inquiries, offering first-level technical support, and coordinating installation logistics at clinical sites. This role requires effective collaboration across various teams, including sales, service, and engineering, to ensure a smooth onboarding process and post-install support. In this position, maintaining accurate documentation and ensuring high customer satisfaction are essential.

Essential Duties and Responsibilities :

Customer Support

  • Serve as the first point of contact for customer inquiries, providing prompt, professional, and empathetic assistance
  • Build strong relationships with healthcare providers, technicians, and administrators
  • Document interactions and feedback to ensure continuity and quality of service

Technical Assistance

  • Provide first-level troubleshooting, including wireless connectivity, battery operation, and imaging functions
  • Collaborate with service and engineering teams to resolve escalated issues
  • Installation Coordination

  • Manage installation schedules and logistics across diverse clinical environments
  • Ensure all pre-install documentation and site-readiness requirements are met
  • Follow up post-installation to confirm satisfaction and operational success
  • Competencies :

    Initiative -Operates independently with sound judgment and accountability. Adapts to shifting priorities and dynamic environments.

    Problem Solving -Applies analytical thinking in resolving issues and escalates when needed.

    Attention to Detail -Ensures accuracy in data entry, documentation, and task execution.

    Customer Focus -Build strong relationships with internal and external stakeholders through collaboration, working to achieve shared goals.

    Professional Communication- Communicates clearly and appropriately across formats and audiences.

    Education and / or Experience :

  • Associates degree in a relevant field required, bachelors preferred
  • 3+ years of experience as a customer representative is required
  • Experience in manufacturing, distribution, and / or a business-to-business environment is a plus
  • Proficiency in typing and using computers, telephones, CRM, ERP, and other customer-focused technologies is essential.
  • serp_jobs.job_alerts.create_a_job

    Customer Care Coordinator • Orem, UT, US

    Job_description.internal_linking.related_jobs
    Customer Support Representative

    Customer Support Representative

    Compunnel Inc. • South Jordan, UT, United States
    serp_jobs.job_card.full_time
    Customer Support Representative.Provide one-on-one support to clients throughout the inheritance process.Communicate proactively via phone / email with empathy and professionalism.Process and follow ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Field Account Executive - Utah

    Enterprise Field Account Executive - Utah

    Levelociti • Utah County, UT, US
    serp_jobs.job_card.full_time
    Senior Enterprise Field Account Executive – UT (Remote with Local Travel).We’re partnered with a top-performing & high-growth advanced technology solutions provider that’s bee...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technician - Field Service

    Technician - Field Service

    Arnold Machinery Co Inc • Solitude, UT, United States
    serp_jobs.job_card.full_time
    Our Technicians Deserve the Best Benefits : Technicians can earn $30 per hour depending on experience $2,000 sign-on bonus Paid sick leave Paid vacation Paid holiday We currently pay 100% of the med...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Inside Sales Representative

    Inside Sales Representative

    Safe Streets USA LLC • Lehi, UT, US
    serp_jobs.job_card.full_time
    We exist to enhance the quality of life of people everywhere through protecting what they value most.In staying true to our SAFESTREETS' Mission Statement, we have immediate openings for Inside...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border Protection • Charleston, UT, US
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Care Representative - Installation Coordinator

    Customer Care Representative - Installation Coordinator

    Turner Imaging Systems • Orem, UT, United States
    serp_jobs.job_card.full_time
    Turner Imaging Systems develops innovative medical X-ray imaging devices that improve patient outcomes, expand healthcare access, and drive efficiency. We received the Silver Medal by the 2022 Medic...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Care Specialist (Hybrid : Lehi, UT)

    Customer Care Specialist (Hybrid : Lehi, UT)

    Purple • Lehi, UT, US
    serp_jobs.job_card.full_time
    Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowerin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CPQ Resale Support Specialist

    CPQ Resale Support Specialist

    Unisys Corporation • Salt Lake City, UT, United States
    serp_jobs.job_card.full_time
    What success looks like in this role : .Support the end-to-end CPQ process for Unisys hardware and software resale opportunities. Partner with Sales teams to gather requirements and generate accurate,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    B2B Sales Representative

    B2B Sales Representative

    Slice Merchant Services • Provo, UT, US
    serp_jobs.job_card.full_time
    Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice has put together a comprehensive package of products and service...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Inbound Sales Representative

    Inbound Sales Representative

    Nuvia MSO LLC • Utah County, UT, US
    serp_jobs.job_card.full_time
    Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Inbound Sales Representatives to join our growing sales team. We are a leader in dental implant services, known for our ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Call Center Representative

    Call Center Representative

    Russell Tobin • South Jordan, UT, United States
    serp_jobs.job_card.full_time
    Job Title : Customer Support Representative.Remote Start (First 4–5 Weeks) : Begin your journey with us from the comfort of your home! All training sessions and classes will be conducted remotely.In-...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Service Specialist

    Customer Service Specialist

    PPC Flex • Payson, UT, United States
    serp_jobs.job_card.full_time
    The Customer Account Specialist position is responsible for providing best in class customer service to Sales and a portfolio of assigned customers. Accountable for managing customer orders through ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    QA / QC Coordinator

    QA / QC Coordinator

    E2 Optics • Eagle Mountain, UT, United States
    serp_jobs.job_card.full_time
    Join Our Team as a QA / QC Coordinator at E2 Optics!.E2 Optics is a rapidly growing, award-winning, woman-owned technology integrator that specializes in low voltage solutions.We're looking for a Qua...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    REMOTE Care Management Support Coordinator

    REMOTE Care Management Support Coordinator

    Randstad • Salt Lake City, UT, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Are you a highly motivated and empathetic individual with a passion for helping others navigate their healthcare journey? We are seeking a dedicated Care Management Support Coordinator to join a le...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Conference Sales Development Representative

    Conference Sales Development Representative

    Commure + Athelas • Lehi, UT, US
    serp_jobs.job_card.full_time
    At Commure, our mission is to simplify healthcare.We have bold ambitions to reimagine the healthcare experience, setting a new standard for how care is delivered and experienced across the industry...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    NALS Apartment Homes • Cottonwood Heights, UT, United States
    serp_jobs.job_card.full_time
    NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home.We embrace opportunities for personal and professional growth, and encourage our employees to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Key Carrier Coordinator

    Retail Key Carrier Coordinator

    Marshalls • Lehi, UT, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border Protection • Timber Lakes, UT, US
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted