Program Manager - ERP

Overview

The ERP Program Manager is responsible for overseeing the strategic planning and implementation of software releases for the Enterprise Resource Planning (ERP). This pivotal role bridges business objectives with technology solutions, ensuring streamlined processes, data integrity, and enhanced operational readiness across the enterprise. The ERP Program Manager collaborates with cross-functional teams, stakeholders, and external partners to deliver transformative outcomes. Additional program management support for the organization's time keeping software solution will be included in this role.

Qualifications

Certifications : Project Management Professional (PMP) within 2 years - Project Management Institute (PMI), Education : Bachelor's Degree : Business Administration, Work Experience : Project management

Responsibilities

• Program Leadership : Provide direction and readiness for bi-annual ERP software releases, including vendor communication, testing oversight and implementation planning.
• Program Leadership : Manage weekly ERP release coordination.
• Stakeholder Engagement : Facilitate clear communication, manage expectations, and foster strong partnerships that drive project success.
• Project Planning and Delivery : Develop, maintain, and execute comprehensive program plans, including scope definition, resource allocation, milestone planning, risk management, and budgeting. Ensure all projects within the ERP program are delivered on time, within scope, and within budget.
• Process Optimization : Analyze business processes to identify areas for improvement.
• Risk and Issue Management : Proactively identify, assess, and mitigate program risks and issues. Implement effective escalation procedures and contingency plans to ensure business continuity.
• Performance Monitoring : Establish key performance indicators (KPIs) and metrics to track program progress, measure ROI, and report outcomes to executive leadership.
• Collaboration : Manage cross-department activities to ensure each impacted area is actively involved and understands expectation of them for program projects.
• Manage planning and implementation activities for all ERP software releases.
• Collaborate closely with ERP vendor to understand release content and areas of testing required.
• Create project plans and milestones to track and deploy software releases.
• Work closely with change management champion to ensure all release content has appropriate training and reference materials.
• Report program status, risks, and outcomes to executive leadership and governing bodies.
• Manage other project work within the Project Management Office Portfolio.
• Promote a culture of continuous improvement through regular retrospectives and stakeholder feedback.

About Us

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information : human.resources@carle.com.

Compensation and Benefits

The compensation range for this position is $50.42per hour - $86.72per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.

Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org / benefits.