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IT Systems Engineer

IT Systems Engineer

Cypress HCMSan Francisco, CA, US
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Job Description

Job Description

IT Systems Engineer - Client Platform

Our client is looking for an experienced IT Systems Engineer who is excited to solve problems. The ideal candidate is a go getter and can work independently and collaboratively to make things happen! They should be detail oriented and capable of thinking creatively. The focus of this role is to develop, deploy, and manage our endpoint fleet! We are looking for someone who loves to automate processes and looks to improve efficiency for the IT org.

Responsibilities :

  • Provide architectural, engineering, and operational support for corporate IT endpoints
  • We use the following :

macOS management : JAMF

  • Windows : NinjaOne
  • iOS and Android : Workspace One
  • chromeOS : Google Workspace MDM
  • Leverage MDM tools and APIs to build scripts, packages, configuration profiles to automate endpoint operations. Experience with AutoPkg, Chocolatey
  • Support and work with IT, Security and other internal departments by building automation for repetitive tasks
  • Write detailed and concise documentation and runbooks
  • Engage with vendors to implement and improve services to best support the company’s needs
  • Be a mentor to others in IT and act as a source for others
  • Manage and support other Corporate IT Systems such as Okta, Google Workspace, Slack as needed

    • Experience and Skills

  • 5+ years of experience managing client endpoints at scale
  • Domain knowledge related to JAMF, NinjaOne, Workspace One, Google Workspace
  • Scripting experience leveraging Python and Bash, and / or equivalent tools
  • Comfortable consuming REST APIs
  • Experience working with linux systems
  • Experience writing and documenting detailed project proposals
  • Experience working with vendors to solve issues, project roadmaps, and implement improvements
  • Ability to adapt and solve problems in a fast moving environment
  • Strong interpersonal and communication skills, ability to collaborate
  • Experience building integrations across various systems leveraging APIs a plus
  • Experience with monitoring, we use Datadog a plus
  • Experience with AWS a plus
  • Experience working with infrastructure as code tools such as Terraform a plus

    • Compensation : $55 - $73.39 per hour

    ID# : 511609

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