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Veterinary Practice Manager

Veterinary Practice Manager

Walt Disney World ResortLake Buena Vista, FL, United States
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About the Role & Team

As the Seas Veterinary Practice Manager, you will be an integral member of the Animal Health leadership team, leading the Veterinary Technician Team at Disneys Epcot The Seas with Nemo & Friends Aquarium (Seas) and serving as a managerial point of contact for off-site Disney aquatic health programs and conservation work. You will work closely with the Disneys Animal Kingdom (DAK) Veterinary Practice Manager and other leaders and team members to provide excellent animal care, ensure efficient and effective function of the Animal Health operation.

In this full time, on-site, role, you will be reporting to the Veterinary Operations Manager.

What You Will Do

  • Lead all aspects of the Seas Hospital operation, including safety, inventory, equipment maintenance and purchase, cast training, preparing for inspections, & ensuring regulatory compliance
  • Lead the Seas veterinary technicians, supporting cast in their professional development, holding regular team meetings and one on ones to help develop team performance
  • Presence in the operation daily to coordinate and problem solve, assist front line cast whenever vital, and partner with leaders and teams from Husbandry, Behavioral Husbandry team, Animal Nutrition, Water Sciences, Operations, Safety Services, Facilities, outside vendors, and more
  • Participate in and promote the Animal Health team's guest experiences
  • Partner with veterinarians, vet techs, lab tech, clinical pathologist, and Medical Records team to supervise / coordinate all vital diagnostic testing and sample submissions
  • Supervise hospital imaging, acting as radiation & Laser safety person for the Animal Health team at the Seas
  • Partner with other Animal Health leaders to ensure operational coverage, continuity, communication, and consistency across the team
  • Assist and / or lead animal health special projects
  • Serve as Animal Healths managerial point for Castaway Cay and Aulani, on-site manatee and sea turtle rehabilitation programs, and Animal Health team-related conservation projects.

Required Qualifications & Skills

  • Minimum three years of zoological / aquatic facility experience, or equivalent, as a certified veterinary technician
  • Minimum two years in veterinary practice management / vet hospital leadership
  • Excellent organizational and communication skills; detail oriented; ability to prioritize and adapt
  • Proficiency in technology / software such as Microsoft Outlook, Word, Excel; SharePoint, Workday and ZIMS; Zoom and Teams
  • Preferred Qualifications

  • Active Member of AZVT or AZA / other relevant professional organization
  • Familiarity with Walt Disney World processes and policies
  • Experience in leading large, multi-doctor veterinary practices
  • Education

  • A.A.S. from an AVMA-accredited Veterinary Technology Program, or equivalent experience
  • Veterinary Technician Certification (CVT) in the state of Florida or ability to obtain licensure within 6 months
  • Preferred Education

  • Bachelors Degree or equivalent experience
  • Additional Information

    Benefits and Perks : Disney offers a rewards package to help you live your best life! This includes health and savings benefits, educational opportunities and special extras that only Disney can provide! Learn more about our benefits and perks at

    Required

    Preferred

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