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Manager, Community Assignments

Manager, Community Assignments

University of California - IrvineIrvine, CA, United States
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Who We Are

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu .

Student Housing is a self-funded, large and complex campus department consisting of 6 housing communities and 3 support units, with more than 300 staff employees, 300-400 student employees and an annual operating budget of $120 million. Student Housing provides housing for approximately 9,000 undergraduates, graduate students and their families in over 250 buildings and approximately 3.3 million sq. ft.

Currently, Student Housing houses 51% of UCI's enrolled students (in conjunction with American Campus Communities, UCI's 3rd party housing partner) with a goal of housing 60% as part of the campus Long Range Development Plan (LRDP). Student Housing also provides maintenance and repair services to student residents.

Your Role on the Team

The Manager of Community Assignments utilizes advanced, specialized expertise to provide direction and guidance to lower-level Student Services professionals to increase housing placements within Graduate and Family Housing (GFH). Working independently, they resolve the most complex cases / situations. They have responsibility for Graduate and Family Housing Community Assignments, a discreet, complex Student Life & Development function and content area. The incumbent provides vision, leadership, and oversees the day-to-day operations for Graduate and Family Housing's Community Assignments, which includes coordination of assignments across three Graduate and Family Housing Properties and coordinating with American Campus Communities. Provides high care direct service, support, and referral in response to individual or community concerns. Directly and indirectly supervises career staff including Assignments Coordinators and paraprofessional / contract / student staff who work at the service desk. The GFH Manager of Community Assignments shares responsibility for a housing unit operation with annual operating budgets. Provides limited non-office hours / after-hours support for Housing Assistants, Late Night Housing Assistants, and other Student Housing staff on a periodic / rotational basis. Responds to after-hour situations as necessary. Serves as a member of the Graduate and Family Housing and Student Housing Emergency Response Team. Assesses community emergencies and determines appropriate actions. Under the general direction of the Director of Community Assignments, the incumbent serves as a member of the

Graduate and Family Housing Leadership Team and collaborates with other managers to establish strategic plans and objectives affecting GFH family life and development across the organization. This includes developing shared priorities and advancing goals in support of student enrollment / retention, development, and inclusive excellence.

What It Takes to be Successful

Required :

  • Advanced knowledge of advising and counseling techniques.
  • Advanced knowledge of common University-specific computer application programs and knowledge of University and departmental principles.
  • Advanced knowledge of Student Affairs / Student Life specialization or similar skills from a parallel field.
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
  • Advanced abilities in project management, problem identification and reasoning skills.
  • Advanced ability to develop original ideas to solve both individual resident, community wide, and organizational concerns.
  • Advanced knowledge of procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
  • Demonstrated ability to effectively supervise and lead. Ability to create, improve, and monitor work standards, procedures and systems that ensure effective service delivery. Experience and skill in selecting, training, supervising, and evaluating student and professional staff.
  • Strong communication and interpersonal skills to communicate effectively, both verbally and in writing. Advanced skills in active listening, critical thinking, negotiation, problem solving, reasoning, organizing, multitasking and intercultural competence. Ability to compose reports, letters, instructions, and other documents with attention to clarity, tone, composition, and mechanics.
  • Ability to use discretion and maintain all confidentiality.
  • Analytical / problem-solving / decision making / implementation skills.
  • Ability to multi-task with demanding timeframes. Skills in organization and customer service to effectively manage multiple important priorities. Proven ability to organize department work functions in an efficient and effective manner. Ability to set priorities to manage multiple processes under strict administrative deadlines and follow through with implementation. Skills in postimplementation analysis and ability to implement improvements.
  • Ability to develop and maintain effective working relationships with a variety of constituencies including administrators, staff, students, and vendors. Ability to work cooperatively and effectively in group / team settings.
  • Skill and experience in budget management, basic accounting methods, and developing budget projections.
  • Astute political acumen regarding sensitive and high-visibility issues. Ability to rely on mastery of policies combined with understanding of competing variables and interests.
  • Bachelor's degree in related area and / or equivalent experience / training.
  • Master's degree preferred and / or equivalent combination experience / training.
  • Valid Driver's License
  • Minimum of 6 years of progressively responsible experience in student services, property management, and / or leadership in other similar roles / fields.
  • Minimum of 5 years of progressively responsible experience with policy, data, budget, and / or technical writing development and implementation.

Special Conditions :

  • Must pass a background check and DMV clearance required.
  • Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here : http : / / www.leginfo.ca.gov / cgi
  • Must be willing to assist in the event of an emergency / natural disaster.
  • Must be willing to work occasional overtime, nights and weekends.
  • This person serves as an occasional manager on-call to provide support and assistant after-hours.
  • Must maintain CPR and First Aid Certification
  • Total Compensation

    In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits .

    The expected pay range for this recruitment is $71,600- $80,908 (Annual).

    Conditions of Employment :

    The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment :

  • Background Check and Live Scan
  • Employment Misconduct
  • Legal Right to work in the United States
  • Vaccination Policies
  • Smoking and Tobacco Policy
  • Drug Free Environment
  • Misconduct Disclosure Requirement : As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
  • The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

  • California Child Abuse and Neglect Reporting Act
  • E-Verify
  • Pre-Placement Health Evaluation
  • Details of each policy may be reviewed by visiting the following page - https : / / hr.uci.edu / new-hire / conditions-of-employment.php

    Closing Statement :

    The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy .

    We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

    UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.

    Consideration for Work Authorization Sponsorship

    Must be able to provide proof of work authorization

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