Image Support File Management Specialist

Job Description

This role involves compiling and reconciling electronic data and deposit files for multiple clients, ensuring all data and deposits are balanced. Additionally, the position requires handling various levels of data entry keying functions and transactions that necessitate complex processing skills, training, experience, and accuracy. The job requires attention to detail to manage and balance electronic records and transactions effectively.

Essential Functions

• Performs all levels of data entry keying functions with accuracy.
• Performs file management including cutoffs, electronic files and upload data / image electronic files.
• Work needs to be performed with a sense of urgency due to multiple deadlines e.g., banks, system, and client deadlines.
• Research and reconcile electronic files to ensure all data and deposits balance.
• Retain client specific information.
• Troubleshoot and resolve error messages prior to sending the electronic files.
• Navigate moving batches if needed prior to creating electronic files.
• Balances credit card, currency, paper check and electronic check deposits.
• Works with minimal supervision while performing expectations.
• Maintains various client service level agreements.
• Performs reject review to re-batch electronically.
• React professionally to changes while remaining productive.
• Works in a cooperative and professional manner, with all levels of employees, vendors and / or clients in a team-oriented environment.
• May be required to work extra hours as needed, e.g., may work extra if file issues occur.
• Organize tasks and resources to complete work and meet deadlines according to established departmental procedures.
• Maintains confidentiality of CDS Global and its clients' proprietary information.
• Follows CDS Global policies and procedures.

Requirements

Work Schedule : 40 hour schedules set within the following parameters : Monday - Friday 10am-8pm

Work Location : Boone, Iowa Facility

Salary : Base Wage of grade = $16.05 SHIFT DIFFERENTIAL : 2nd Shift = 10% of base wage for each paid hour if 50% or more of scheduled hours occur between 4pm-12am on a regular and reoccurring basis.

Position Type : Full Time

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities, duties and skills required of personnel assigned to this job. We strive to create an environment that brings the power of diversity to life.

What you can expect when you join CDS Global :

At CDS Global, our mission, vision, and values aren't just statements on a wall they guide everything we do, and we're proud to share them with every potential team member :

Mission : Create positive outcomes by inspiring employee growth, empowering client success, and delivering innovative solutions for all those we serve.

Vision : Be recognized as the trusted world leader in intelligent solutionsseamlessly elevating relationships and empowering those we serve to achieve their boldest endeavors.

Values : Integrity : We uphold honesty, transparency, and accountability in all we do. Innovative : We embrace bold thinking and leverage technology to fuel growth, progress, and solutions. Excellence : We pursue world-class quality and continuous improvement in everything we do. Collaborative : We harness the power of teamwork, leveraging diverse perspectives to create smarter solutions. Curiosity : We seek knowledge, challenge ideas, and explore new possibilities. Compassionate : We lead with empathy, respect, and a commitment to making a positive impact on everyone we serve.

Post Offer, Pre-employment background check(s) conducted on qualified candidates. Post-offer, pre-employment drug / health screening(s) required for some positions. Equal Opportunity Employer - Veterans / Disabled

Job Recruitment Scams Warning

It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Hearst and / or its affiliates. These messages have been offering fraudulent employment opportunities to applicants and often asking for sensitive personal and financial information.

Please note that these communications are fraudulent. They do not originate from Hearst or any brands owned by Hearst nor are they associated with the Hearst recruitment process.

The FTC has issued helpful guidance about these types of scams at https : / / consumer.ftc.gov / consumer-alerts / 2021 / 04 / dont-let-job-scams-block-your-path-forward.