Director, Facilities Management

Director Of Facilities Management

The Director of Facilities Management is responsible for setting the strategic direction and overseeing Dollar Tree's facilities maintenance programs. This leader will drive initiatives that transform the department into a best-in-class operation, ensuring store facilities are functional, safe, comfortable, and cost-efficient. This role interacts regularly with internal and external stakeholders and manages a team of direct and indirect reports. The Director is accountable for aligning maintenance operations with corporate goals, objectives, and values.

Principal Duties & Responsibilities :

• Lead the Facilities function within Property Management, providing technical oversight and strategic guidance to internal teams and third-party service providers.
• Manage departmental operations in alignment with strategic goals, ensuring compliance with city, state, and federal codes and safety standards.
• Oversee all store repair and maintenance efforts within budget, driving performance on key metrics.
• Direct capital improvement projects, including HVAC upgrades and other initiatives that reduce operating costs and extend asset life.
• Manage work order systems to ensure reliability, consistency, and system optimization.
• Serve as the primary point of contact for disaster and storm response, coordinating preventative and reactive measures.
• Manage dark / closed store maintenance in compliance with lease agreements.
• Ensure vendor compliance with contracts, using SLAs, KPIs, scorecards, and performance evaluations to drive accountability.
• Collaborate cross-functionally with Store Operations, Finance, Risk Management, Construction, Legal, Procurement, IT, and others to resolve facilities-related issues.
• Manage facilities-related budgets, including cost analysis, forecasting, and variance reporting.
• Continuously improve processes, systems, and organizational design to enhance efficiency and service delivery.
• Drive third-party vendor performance in areas such as preventative maintenance and capital project execution.
• Lead a 24 / 7 / 365 on-call support team responsible for emergency dispatch and maintenance.
• Plan and assign job responsibilities, prioritize work, and ensure timely, cost-effective project completion.
• Develop project scopes, cost estimates, and coordinate with contractors for projects beyond internal capabilities.
• Prepare annual preventative maintenance schedules.
• Stay current on industry trends, technologies, and best practices.
• Minimize operational risk by addressing citations, complaints, store closures, and landlord-responsible repairs.
• Perform other duties as assigned.

Minimum Requirements :

Location : 500 Volvo Parkway, Chesapeake, Virginia 23320