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Sr. Administrative Support Representative

Sr. Administrative Support Representative

Vector Security, Inc.Fort Lauderdale, FL, US
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Job Description

Job Description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Sr. Administrative Support Representative!

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.

Location : Davie, FL

Summary :

Vector Security is seeking an Sr. Administrative Support Representative to join our administrative team. The ideal candidate has the ability to work in a high volume, fast paced environment and is a true team player. In this position, you will be responsible for creating and handling customer accounts, assisting the management staff, and working closely with other departments within Vector Security.

What You'll Do :

  • Perform auditing of accounts.
  • Answer incoming phone inquiries regarding customer accounts, including billing and invoice questions.
  • Enter customer information / job information into customer database.
  • Provide customers with information and assistance when required.
  • Compile information for department managers as needed.
  • Reach out to customers when jobs bill.
  • Review accounts receivables.
  • Follow-up on failed payments with ACH customers.
  • Other duties as assigned.

What You'll Need :

  • High School or Associates or Better
  • 2-4 Years Administrative Experience
  • 1-3 Years - Customer Service
  • Office Environment
  • Phone Etiquette
  • Microsoft Word, Excel, PowerPoint
  • Billing and Invoicing Experience
  • Data Entry
  • Problem Solving
  • Attention to Detail
  • Team Player
  • Ability to Work Independently
  • Preferred-Commercial permits experience (fire, access control)
  • What You'll Get :

    We offer a “Total Rewards”  package including :

  • Competitive compensation with incentive eligibility
  • Medical, dental and vision coverage
  • Company paid life and AD&D insurance.
  • Company paid short- and long-term disability.
  • Voluntary benefit products
  • 401k retirement savings plan
  • Flexible Spending Account
  • Paid time off
  • Tuition reimbursement
  • Employee Assistance Program (EAP)
  • About Us :

    We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

    Our Values :

  • Win as a team.
  • Do the right thing.
  • Make a difference every day.
  • Get it done.
  • Think big.
  • If you share these ideals, we’d love to hear from you!

    Vector Security is a Drug-Free Workplace

    Vector Security is an Equal Opportunity Employer

    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.

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    Administrative Support • Fort Lauderdale, FL, US

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