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STUDIO Restaurant Manager

STUDIO Restaurant Manager

Canopy by Hilton Jersey CityJersey City, NJ, US
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JOB TITLE :

  • Lead Food and Drink Enthusiast / Assistant F&B Manager REPORTS TO :    Director of Food and Beverage POSITION SUMMARY :   The Assistant Food & Beverage Manager is responsible for coordinating all phases of STUDIO operations and group meeting / banquet functions held in the Hotel; coordinate these activities daily.
  • Maintains the services and reputation of Canopy by Hilton Jersey City Arts District and acts as a management representative to group clients.

DUTIES AND RESPONSIBILITIES :

  • Achievement of budgeted food sales, beverage sales, labor costs and profitability.
  • Completion of Customer Follow-up calls on a timely basis.
  • Timely analysis of Food & Beverage Prices in relation to competition.
  • Participation and input towards F&B Marketing activities.
  • Entertainment of potential and existing customers.
  • Competitive analysis every six months by calling competition and gathering data such as banquet kits, room rental rates, etc.
  • Development and maintenance of all department control procedures.
  • Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.
  • To co-ordinate with all large groups’ meeting / banquet planners their specific group requirements with the services & facilities offered.
  • To confirm all details relative to group functions with meeting / banquet planners.
  • Supervision of daily paper flow.
  • Maintenance of Hotel credit policies.
  • Assist with monthly forecast.
  • Instrumental in menu planning and pricing.
  • Development and maintenance of department manual.
  • Supervision of weekly payroll input.
  • Be always available to Hotel Staff in case of emergency.
  • Must have a complete knowledge of Fire Procedures.
  • All other duties as directed by the Chief Enthusiast / General Manager Participation in Manager on Duty shifts as required.
  • Assure bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.
  • Assure the maintenance of bar control policies.
  • Assure completion of requisitions were deemed necessary.

    • Assure the completion of weekly schedule and shift duties while :

  • a.
  • Maintaining budgeted labor cost and assuring adequate and consistent service levels.
  • Completion of monthly inventory.
  • Assure timely completion of function bills.
  • Assure the ordering and purchasing of beer, wine, liquor, premix canisters and canned soft for Food& Beverage and vending if applicable.
  • Purchasing of purchase requirements of small wares, linens requirements etc.
  • Consistent check of Bar and Bistro operations, Banquet Food and Beverage quality, Banquet services and pallet presentation.
  • Ensuring that services meet customer specifications.
  • Quality of meeting room set-up.
  • Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements will be met.
  • Establish a rapport with groups to ensure guest satisfaction and repeat business.
  • Minimize the number of customer complaints.
  • Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time.
  • Staff professional attitude and proper meeting Company appearance and uniform standards.
  • Teamwork-Relations with co-workers and management.
  • Quality of Food & Beverage services and department phone handling.
  • Meeting with conveners and confirming proper set-up of Function Room at time of Function while on duty.
  • Responsible for staff training and development.
  • Ensure all staff has ‘Smart Serve’ certification.
  • Proper hiring procedures followed.
  • For all F+D positions, either the Lead People Enthusiast / HR Manager or the Rooms Director must join the Lead F+D Enthusiast / Food & Beverage Manager for all interviews.
  • High employee retention.
  • Personal development and growth.
  • Discipline of personnel when required.
  • Responsible for overseeing all scheduling within the department.
  • Participation towards overall Hotel Maintenance and cleanliness.
  • Achieving service that exceeds expectations.
  • Overall maintenance of the operation at a level in keeping with the standards prescribed.
  • Minimize the number of Workmen's Compensation claims.
  • Report any deficiencies in equipment and facilities.

    • PREREQUISITES :

  • Education : High School Diploma a must, some college preferred Experience : Previous experience in similar job role or minimum 3 years in F&B services  Powered by JazzHR
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