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Senior Talent Development Consultant
Senior Talent Development ConsultantPetSmart Charities • Phoenix, AZ, US
Senior Talent Development Consultant

Senior Talent Development Consultant

PetSmart Charities • Phoenix, AZ, US
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Join to apply for the Senior Talent Development Consultant role at PetSmart Charities

About the Team

Our Human Resources team defies conventional expectations and is a business-connected solutions provider. The work we do aligns with the company's core focus areas, ensuring associates and leaders are ready to support strategic objectives. The HR team includes Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience.

About the Location

Collaborative & Flexible Work Environment : This role is based at PetSmart's Phoenix Home Office, with in-person collaboration and a flexible remote option one day per week (flex workday with leader approval) and an expected four days in the office. You'll be part of an engaging and supportive environment designed to help you and our teams thrive.

About The Job

Senior Talent Development Consultant

The Senior Talent Development Consultant designs, delivers, and evaluates impactful learning and leadership development experiences for PetSmart associates across Stores, Distribution Centers, and the Home Office. This role partners with HR and business leaders to identify development needs and create scalable, sustainable solutions that drive associate growth, leadership effectiveness, and business performance.

Essential Duties And Responsibilities

Consulting & Collaboration

  • Partner with business leaders, program managers, and subject matter experts to assess talent development needs.
  • Recommend and build appropriate solutions that align with business goals and drive measurable outcomes.
  • Influence stakeholders to adopt learning solutions and support change initiatives.

Talent Development Design

  • Design and develop engaging learning experiences across multiple modalities (eLearning, ILT, virtual, job aids, videos) supporting functional / technical and leadership development.
  • Facilitate in-person and virtual learning sessions, workshops, and onboarding events for associates and leaders at various levels.
  • Update and revise existing program content to reflect changes in priorities, policies, or best practices.
  • Apply adult learning principles and instructional design best practices to ensure high-quality, learner-centered experiences.

    • Project & Program Management

  • Manage multiple projects with overlapping timelines, ensuring timely delivery and alignment with strategic priorities.
  • Create and execute implementation plans that ensure adoption, sustainability, and a high-quality participant experience.
  • Monitor logistics, communications, and enrollment for programs and events.

    • Evaluation & Continuous Improvement

  • Use analytics and feedback to evaluate program effectiveness and recommend improvements.
  • Track learning impact on business performance and talent effectiveness.

    • Supervisory Responsibilities

  • None

    • Education And Experience

  • Bachelor's degree in Instructional Design, Adult Learning, Organizational Development, or related field.
  • 3–5 years of experience in learning and development, with exposure to leadership development preferred.
  • Strong instructional design, facilitation, and consulting skills.

    • Technical Skills

  • Strong facilitation, instructional design, and consulting skills.
  • Proficiency in Articulate Storyline / Rise and Adobe Creative Suite.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.

    • About The Culture

    PetSmart strives to create a culture where every associate belongs and we celebrate diverse backgrounds and experiences. Belonging is core to PetSmart's success. We encourage you to apply even if you don't meet every listed requirement.

    Benefits & Perks (Home Office)

  • Pet-friendly environment, with pets welcome at work
  • On-site Dog Park
  • Gym with equipment, fitness classes, massage therapists, and personal trainers
  • On-site café serving breakfast and lunch
  • On-site coffee bar
  • Learning center and onsite daycare facility (associate paid)
  • Volunteer events with PetSmart Charities
  • Learn more at https : / / www.lifeatpetsmart.com / life-at-petsmart /
  • Associate stories at https : / / www.blog.lifeatpetsmart.com /
  • Benefits information at https : / / benefits.petsmart.com /

    • Other notes

    PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

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