Part-Time Guest Services Representative - Courtyard by Marriott

Part-Time Guest Services Representative - Courtyard by Marriott

High Hotels Ltd., is a leading operator of select-service and extended stay hotels across PA & NJ. We strive to maintain the highest standards in guest service and overall product quality.

As a Guest Services Representative for High Hotels Ltd., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, assisting with arrivals and departure, operating the switchboard, and handling departmental accounting and financial transactions as they relate to this position.

Location : The Courtyard by Marriott on Scotch Road in Ewing, NJ.

This is a part-time position with a flexible schedule, requiring 2-3 days of work per week. Flexibility is required, as shift days and times may vary, including any of the following shifts : 7 : 00 AM - 3 : 00 PM, 3 : 00 PM - 11 : 00 PM. Shifts may include weekdays, weekends, and holidays. Weekends include a $2 / hour shift premium! Starting Rate : $16.94 / hr. Potential for increase is based on experience.

Weekend & Holiday availability are required for this role.

Areas of responsibility for our Guest Services Reps include :

• Taking, modifying, and canceling guest reservations.
• Communicating hotel facilities and services to guests.
• Providing information on the local area and points of interest.
• Assisting guests with arrivals and departures.
• Answering the front desk phone.
• Cash handling.

Our next team-member will ideally possess the following educational and work qualifications :

Working for The High Companies : At High Hotels co-workers always come first. This belief is as strong today as it was when The High Companies was founded over 90 years ago!

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.