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Operations Manager Ladson

Operations Manager Ladson

Auto Warehousing CompanyLadson, SC, US
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Operations Manager Ladson

The Operations Manager is responsible for organizing, motivating and scheduling staff and directing the day-to-day operations of all rail and / or yard and / or shuttle and plant functions and / or any combination of operations. This position is responsible for ensuring the quality receipt / movement / storage of vehicles through efficient productivity of the work crews. This position coordinates the activities of all associates under the direction of the Terminal Manager to ensure a well-coordinated, productive operation. This is a general overview of the requirements for the position and is not an all-inclusive list of activities.

Essential Functions, Duties, and Tasks :

  • Responsible for the daily scheduling of personnel in order to complete receipt / movement / storage, and pre-delivery inspections in a productive, cost-efficient and safe manner.
  • Direct the facility's day-to-day activities.
  • Oversee vehicle receipt / movement / storage.
  • Oversee pre-delivery inspections.
  • Assign personnel to job locations.
  • Oversee yard operations.
  • Ensure personnel has the support, tools, and supplies needed for production.
  • Conduct audits and makes suggestions for corrective actions as needed.
  • Observe operations and assist where needed.
  • Ensure all AWC policies and procedures are followed.
  • Communicate daily with leads, other staff, and office personnel to determine staffing, supply, and operational needs; ensuring daily manpower plans are met and there are no service failures to the customer.
  • Participate in and ensure new associates receive the appropriate training.
  • Responsible for the progressive disciplinary process in the area of counseling, coaching, warnings, and other corrective actions to ensure that a productive labor climate exists.
  • Oversees supervisor direct reports to ensure daily labor accounting is completed using the Workforce Time & Attendance system; acting as backup to supervisors in correcting and editing associate time if needed.
  • Accurately interprets and mentors supervisors in the appropriate practices and standards; asks for guidance from senior management if unsure.
  • Responsible for ensuring all end of shift reports and associated daily paperwork is completed on time, accurately, and within company standards by the supervisors.
  • Documents performance issues and coordinates all corrective action with the Terminal Manager.
  • Responsible for all staff adherence to the safety programs in order to provide a safe, clean workplace for all personnel and within the regulations of local, state, and OSHA standards.
  • Report accidents and injuries on appropriate forms and communicates the same to all appropriate customer / vendors and AWC personnel at the time of accident or injury.
  • Responsible for coaching, mentoring all direct and indirect reporting associates.
  • Responsible for any other duties as assigned.

Knowledge, Skills, and Abilities :

  • Good communication skills, both verbal and written.
  • Ability to read and interpret technical manuals.
  • Ability to effectively supervise and delegate work to others.
  • Ability to communicate deficiencies not in line with standard procedures in a diplomatic and appropriate manner.
  • Work with a great deal of autonomy.
  • Ability to keep confidential any documents and information seen, heard or generated in the performance of job duties.
  • Ability to work both indoors and outdoors, often in extreme weather conditions.
  • Must work outdoors 60% of the shift.
  • Mechanical aptitude.
  • Must be computer literate with Word, Excel, Outlook and Time & Attendance software and be able to learn proprietary AWC VIPs software.
  • Education, Experience, and Minimum Requirements :

  • Must be able to read, write and communicate in English.
  • Must be computer literate.
  • High School Diploma or equivalent.
  • 3-5 years supervisory experience required, preferably in a logistics or manufacturing environment.
  • Excellent leadership, management and organizational skills.
  • Good driving record and must have and maintain a valid State Driver's license.
  • Ability to drive manual and automatic transmission vehicles.
  • Ability to work both indoors and outdoors, often in extreme weather conditions.
  • Must treat all individuals with respect and dignity.
  • Must have a positive attitude and ability to work in a team-orientated culture with strong communication skills.
  • Must be customer-focused, results orientated, have solid decision-making abilities.
  • Must be able to resolve conflict with the ability to build relationships.
  • Must be adaptable and use effective coaching and mentoring skills.
  • Preferred Requirements :

  • Associate's degree or higher preferred.
  • Auto Warehousing Company, including its subsidiaries, is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

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    Operation Manager • Ladson, SC, US

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