Join to apply for the Senior Field Service Engineer (SEM / LDB) role at Thermo Fisher Scientific
Job Overview
Field Service Engineers provide technical support and assistance, ensuring the efficient performance of equipment and systems. You will work directly with customers to address their needs, ensuring customer satisfaction and product efficiency.
Responsibilities :
- Ensure overall service delivery meets / exceeds client expectations and contractual obligations.
- Provide strategic feedback and technical advice to senior management.
- Engage with internal and external customers to align service offerings with business needs.
- Foster a collaborative and innovative team environment.
- Support the professional technical development and career growth of the engineering team.
- Drive continuous improvement initiatives within the department.
Requirements :
Bachelor’s degree or higher in mechatronics, mechanical / electrical / electronic engineering, or equivalent.8+ years of experience in SEM, FIB, LDB or in a related field.Extensive experience in repairing high-tech systems and advanced problem solving skills.Work Environment :
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Benefits :
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.
Compensation and Benefits :
A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discountThermo Fisher Scientific is an Equal Employment Opportunity / Affirmative Action employer.
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