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Ticket Seller | Wings Event Center | PT

Ticket Seller | Wings Event Center | PT

Greenleaf Hospitality GroupPortage, MI, US
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Working at Wings Event Center

Working at Wings Event Center is an exciting opportunity to be part of a vibrant team that brings a variety of high-energy events to life, from thrilling hockey games to captivating concerts and community expos. Employees thrive in a dynamic, fast-paced environment where every day presents new challenges and experiences. Wings Event Center fosters a collaborative atmosphere, offering competitive benefits and opportunities for growth and development while ensuring that each team member plays a crucial role in creating unforgettable moments for guests. Join Wings Event Center and be at the heart of the action!

Responsibilities

What You'll Be Doing

  • Understand the functions and operations of the Etix System
  • Sell all types of ticket orders and GHG gift cards in person at the ticket office
  • Process group and other orders for all events held at the Event Center
  • Check IDs and fulfill will call orders and incentive pick ups
  • Maintain good customer relations and service
  • Maintain accuracy in financial transactions
  • Provide information to patrons regarding events, ticket policies, and arena facts
  • Answer customer inquiries in person and over the phone
  • Assist in enforcement of building policies and procedures for patrons
  • Assist in sorting, logging, and returning lost-and-found items
  • Attend staff training

Qualifications

What You Need for this Position

  • Excellent skills in customer relations, communications and problem solving
  • Cash handling experience
  • Sales and customer service experience preferred
  • Ability to work flexible hours including weekends
  • Ability to work morning and afternoon shifts including some weekdays
  • Able to sit or stand for long periods of time, up to 8 hours or more
  • Able to stoop and bend
  • Occasionally able to lift up to 40 pounds
  • Able to comply with safety standards

    • What's in it for You

  • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
  • Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
  • 10% Discount on GHG outlets
  • Parental Leave Program (Full-Time Option)
  • 401K with 100% match up to 3% (Full-Time option)
  • Medical / Dental / Vision (Full-Time option)

    • Top Reasons to Work With GHG

  • We are one of the Nation's 101 Best and Brightest Companies to work for
  • You'll have the opportunity to work with a team that is fun, high-energy, and passionate
  • You will utilize your skills and experience at amazing venue!
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    Ticket Seller • Portage, MI, US