Diagnostic Information Lead - Now Hiring!

Stellantis is seeking a Diagnostic Information Lead in the NA Parts & Accessories Planning & Launch Management organization. The right candidate will be highly skilled, solutions-oriented with program management skills, and a strong understanding of diagnostic information and Aftersales processes and procedures. This position requires a hands-on approach to continuously improve the quality of information required in the Stellantis dealer network.

Candidate will lead the diagnostic information development process and serve as the main point of connection between multiple teams and suppliers. Specific focus will be on ensure diagnostic information accuracy at vehicle launch and management of historical information to ensure repair effectiveness.  Candidate must possess a combination of strong technical skills, as well as a do-what-it-takes attitude and a person who communicates clearly across all organizational levels.

The selected candidate will need to possess the ability to multi-task in a fast-paced environment, manage multiple high visibility projects concurrently, and deliver results per target requirements.

Job responsibilities include but are not limited to :

• Manage the daily activity of authoring supplier to ensure quality and on-time delivery of information within established budget
• Identify, manage, and resolve source data issues related to service and diagnostic information development
• Monitor information quality metrics and address systematic quality issues
• Monitor internal and field feedback using JIRA tracking site
• Support Total Warranty Spend (TWS) workshops and feedback to identify proactive solutions that impact warranty spend
• Establish and monitor engineering review process of service information
• Cross-functional collaboration within Mopar TSO and other areas within Stellantis
• Provide innovative solutions to complex problems related to servicing Stellantis vehicles
• Support and contribute to global harmonization activities across multiple regions

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions :

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.