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Front Office Associate
Front Office AssociateCenter for Assisted Reproduction A Professional Association • Bedford, TX, US
Front Office Associate

Front Office Associate

Center for Assisted Reproduction A Professional Association • Bedford, TX, US
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Job Description

Job Description

Position : Front Desk Coordinator

Location : CARE Fertility Bedford, Texas

Type : Full-Time

About Us : CARE Fertility is a leading fertility clinic and surgery center dedicated to providing compassionate, patient-centered care. Our team of experts is committed to helping individuals and families achieve their reproductive goals through cutting-edge treatments and advanced medical technology.

Job Summary : We are seeking a highly organized and personable Front Desk Coordinator to join our team. The ideal candidate will be the first point of contact for our patients, ensuring a welcoming and efficient check-in experience. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced medical setting.

Key Responsibilities :

  • Greet and assist patients, visitors, and vendors in a professional and courteous manner
  • Schedule and confirm patient appointments efficiently
  • Verify patient information, insurance details, and collect necessary documentation
  • Manage phone calls, emails, and inquiries with professionalism and accuracy
  • Maintain and update patient records in the electronic medical records (EMR) system
  • Process payments, copays, and financial transactions accurately
  • Coordinate with medical and administrative staff to ensure seamless patient flow
  • Maintain a clean and organized front desk area
  • Handle confidential patient information in compliance with HIPAA regulations

Qualifications :

  • High school diploma or equivalent (Associate’s degree or certification in healthcare administration a plus)
  • Minimum of 1-2 years of experience in a medical office or customer service role
  • Familiarity with medical terminology and EMR systems preferred
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to multitask and work efficiently in a high-volume environment
  • Compassionate and patient-focused approach
  • Benefits :

  • Competitive salary based on experience
  • Comprehensive health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) retirement plan with employer matching
  • Opportunities for professional development and growth
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    Front Office Associate • Bedford, TX, US