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Manager, IT Program Delivery

Manager, IT Program Delivery

Axia Women's HealthOaks, PA, US
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Manager, IT Program Delivery

At Axia Women's Health, recognized as a Great Place to Work for a 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana and Kentucky. The rapidly growing network spans OB / GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

Essential Functions :

  • HR Manager for Learning and Development team 50%

Learning Program Development :

  • Manage team in the development and execution of training and communication plans to drive business goals
  • Collaborate with department heads and subject matter experts to identify learning needs, ensuring program scalability to meet organizational needs.
  • Establish evaluation metrics and assessment methods to measure the effectiveness of learning programs and execute corresponding improvement plans.
  • Develop and maintain content review and transition to operations plan, ensuring end users and support colleagues have the information they need to be successful
  • Supervise administration, maintenance, and customization of the LMS and other learning technologies to ensure optimal functionality and user experience.
  • Stay abreast of emerging learning technologies and trends to enhance the effectiveness of learning programs.
  • Drive workflow design standardization, guide and enable data-driven decision-making
  • IT Project Intake & IT Governance 15%
  • Develop and implement IT governance frameworks, policies, and procedures to ensure alignment with organizational objectives and regulatory requirements.

  • Establish processes for project prioritization, resource allocation, and decision-making to optimize IT investments.
  • Cultivate strong relationships with internal stakeholders, including business units, IT teams, and executive leadership.
  • Establish key performance indicators (KPIs) and metrics to measure the effectiveness of project delivery and learning initiatives.
  • IT Product Delivery Leadership 25%
  • Lead and oversee major programs and initiatives related to IT product delivery, ensuring that projects are completed on time, within budget, and to the highest quality standards.

  • Foster effective communication and collaboration among key stakeholders to understand business needs and translate them into actionable product roadmaps.
  • Manage complex IT projects, delivering on budget and meeting stringent deadlines.
  • Proactively identify and mitigate project risks, implementing effective solutions.
  • Continuously evaluate and improve processes related to product delivery and training, identifying opportunities for efficiency gains, quality improvements, and enhanced customer satisfaction.
  • Implement project management methodologies (e.g., Agile, Waterfall) to optimize efficiency and deliver results.
  • Continued professional development and other duties as assigned 10%
  • Supervisory Responsibilities - 50% of Role :

  • Supervise a team of Learning and Development and informatics professionals responsible for workflow design, curriculum development, training delivery, colleague support, and LMS Administration
  • Provide guidance, mentorship, and support for team members to foster professional development.
  • Qualities & Skills :

  • Strong leadership skills with the ability to inspire and motivate cross-functional teams.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Proficiency in project management methodologies (e.g., Agile, Waterfall) and project management tools (e.g., Smartsheets, JIRA).
  • Education & Experience :

  • 4 years of HR management experience, ideally with learning and development teams
  • 5-7 years in IT project management experience executing complex IT projects, healthcare experience strongly desired
  • Experience with Mergers, Acquisitions and Integrations
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field; Master's degree is a plus
  • Relevant certifications such as PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), or Scrum Master certification are a plus
  • The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

    Full Time Benefits Summary

  • Full time benefit-eligibility beginning the first of the month after hire
  • Immediate 401(k) matching contribution with no vesting period
  • Generous PTO offering with additional time off for volunteering
  • Choice of multiple medical insurance plans to best meet your needs
  • Access to Axia providers at little to no cost through Axia's medical insurance
  • Axia-paid life insurance, short term and long term disability
  • Free counseling for colleagues and family members, including parents and parents-in-law
  • Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program
  • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w / employer contribution, identity theft, long term care, pet insurance and more!
  • At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals without regards to gender, race, ethnicity, ability, or sexual orientation and proudly celebrate our individual experiences and differences.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.

    Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    It Program Manager • Oaks, PA, US

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