Strategic Account Manager

Job Description

Job Description

Summary :

We are seeking a highly analytical and organized Strategic Account Manager to join our North America Distribution team. Reporting to the General Manager of Distribution, this role is responsible for developing and executing customer-level sales strategies that align with broader organizational goals.

The ideal candidate will possess strong analytical capabilities and excel at cross-functional collaboration with teams such as Category Management, Product Management, Business Development, Data Science, Channel Marketing, and Sales Operations. This role involves building and strengthening relationships with third-party retail partners to support the growth of AR and VR hardware initiatives.

We're looking for a customer-focused professional who thrives in a fast-paced, team-oriented environment and is committed to becoming a trusted partner to our retail collaborators.

This position requires the candidate to work from a designated office location at least three days per week.

Key Responsibilities

• Lead category-specific strategy and execution (AR or VR) to meet business objectives
• Drive and manage business and marketing budgets to achieve KPIs
• Ensure forecast accuracy and proactively identify risks to internal demand plans
• Share account-level insights through weekly business reports and sales reviews
• Use dashboards and data tools to identify trends and inform decision-making
• Provide clear business context to internal and external stakeholders regarding KPI progress
• Manage day-to-day account operations and contribute to annual strategic planning
• Collaborate with cross-functional teams to enhance operational efficiency
• Support development of Annual Customer Plans, Quarterly Business Reviews, Joint Business Plans, and CPFR processes
• Partner with Business Analytics teams to guide data-driven projects
• Lead key retail partner initiatives and special projects as needed
• Create business briefings and recaps to maintain alignment with leadership and cross-functional teams
• Demonstrate deep understanding of category strategy and product specialization
• Communicate product value and differentiation to internal and external partners
• Monitor market share rankings and report risks or opportunities

Minimum Qualifications

Top 3 Must-Have Skills

Preferred Skills

Location : Onsite (Burlingame, CA)

Role type : Contract 9 Month Position

Expected hours : 40 per week

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