Bilingual Spanish Customer Service Rep

A company is looking for a Bilingual / Spanish - Member & Provider Services Representative.

Key Responsibilities

Provide accurate information to members and providers regarding health plans

Manage a high volume of inbound calls, addressing various inquiries with professionalism

Document customer interactions in compliance with departmental standards

Required Qualifications

High school diploma or equivalent required; bachelor's degree preferred

Prior professional work experience in a customer-facing role

Completion of a technical competency assessment on a laptop or desktop

Outstanding professional references from previous supervisors

Ability to work from a secure and distraction-free remote workspace