Second Service Manager

Second Service Manager

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description :

General Function : Provides prompt, efficient and friendly customer service. Monitors and maintains the sales floor operations and the technology necessary to do so. Successfully handles customer / employee relations.

Core Competencies :

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations :

Accountable and Reports to : District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home

Positions that Report to you : All positions except those listed above and department heads.

Primary Duties and Responsibilities :

Escorting them to the products they are looking for.

Secondary Duties and Responsibilities :

Supervisory Responsibilities :

Knowledge, Skills, Abilities and Worker Characteristics :

Education and Experience :

High school or 1 year of similar or related work experience.

Physical Requirements :

Working Conditions :

This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job :

Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, copy and fax machine, two wheeler, register computer, delivery vehicle.

Contacts :

Has daily contact with customers, fellow employees, suppliers / vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.

Confidentiality :

Has access to confidential information which may include pricing, sales reports, and profit and loss reports.

The anticipated hourly starting wage for this position is $11.50 to $14.40 depending on experience.