Claims Support Representative - In Office

Claim Assistant

Location : Overland Park, KS In-Office Only (No Remote Opportunity) Schedule : MondayFriday, 8 : 00 AM4 : 30 PM CT (37.5 hours / week) Salary Range : $18.00$22.00 per hour

Build Your Career With Purpose at CCMSI

At CCMSI, we don't just process claimswe support people. As a leading Third Party Administrator and a certified Great Place to Work, we offer manageable workloads, employee ownership, and a collaborative culture. Our employee-owners are empowered to grow, contribute, and make a meaningful impact.

Job Summary

We are seeking a Claim Assistant to join our Overland Park, KS branch. This position is 100% in-office with no remote opportunity. In this role, you will provide essential administrative and client support to our adjusting staff and supervisor, helping ensure smooth daily operations. This position offers growth potential into future claim-handling roles within CCMSI.

Responsibilities

Answer and manage incoming calls on the branch main line Process incoming faxes, physical mail, and electronic documents Assist with medical bill inquiries, state form submissions, and special projects Prepare, organize, and maintain claim documentation Provide daily operational support to the adjusting team and branch leadership Collaborate with team members to ensure timely and accurate service delivery

Qualifications

Required : Previous office experience (insurance or medical background a plus) Strong organizational skills with the ability to prioritize multiple tasks Proficiency in Microsoft Office (Word, Excel, Outlook) Excellent verbal and written communication skills Reliable attendance and ability to work fully in-office Nice to Have : Familiarity with medical terminology Prior experience in insurance, claims, or customer service

Performance Metrics

Internal audits and compliance reviews Annual performance evaluations Quality, timeliness, and accuracy of support provided to the team

Growth Potential

This position provides a strong foundation for individuals looking to advance into future claim-handling opportunities at CCMSI.

What We Offer

Competitive pay : $18.00$22.00 per hour 37.5-hour work week with a consistent MondayFriday schedule Four weeks of Paid Time Off (PTO) in your first year plus 10 paid holidays Employee Stock Ownership Plan (ESOP) you're not just an employee, you're an owner Comprehensive benefits package (medical, dental, vision, 401k, life insurance) Collaborative, employee-focused culture with a focus on development and growth

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.

CCMSI does not provide visa sponsorship for this position.

CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.

Our Core Values

At CCMSI, we believe in doing what's rightfor our clients, our coworkers, and ourselves. We look for team members who :

• Act with integrity
• Deliver service with passion and accountability
• Embrace collaboration and change
• Seek better ways to serve
• Build up others through respect, trust, and communication
• Lead by exampleno matter their title

We don't just work togetherwe grow together. If that sounds like your kind of workplace, we'd love to meet you.