Talent.com
Service Manager

Service Manager

Allied UniversalIndependence, OH, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Security Service Manager

Allied Universal is hiring a Service Manager. As a Service Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the frontguiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Why Join Allied Universal?

Caring Leadership, Client Engagement, and Operational Oversight :

  • Ensure all security protocols and standards are consistently upheld; operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime
  • Recruit, train, schedule, and manage supervisors and officers; execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams
  • Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property
  • Leverage Allied Universal's AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability

Safety and Compliance :

  • Respond to escalated issues professionally, coordinating with clients and internal teams
  • Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies
  • Qualifications (Must Have) :

  • Must possess one of the following :
  • Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
  • Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
  • High school diploma or equivalent with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment
  • Valid driver's license if driving a company vehicle, or personal vehicle while conducting business
  • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
  • Experience in leading development, and retaining a diverse team while building positive client relationships
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
  • Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations, and achieving desired results
  • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
  • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
  • Proficiency in web-based applications and computer systems, including Microsoft Office
  • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
  • Excellent oral and written communication skills
  • Knowledge of safety protocols and delivery service
  • Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
  • Preferred Qualifications (Nice To Have) :

  • Professional, articulate and able to use good independent judgment and discretion
  • Experience managing a dispersed workforce in a multi-location operation
  • Law enforcement, military and / or contract or proprietary security services, or facility management experience
  • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
  • Previous payroll, billing, and scheduling experience
  • Aptitude with security systems; CCTV, Access Control, and badge administration
  • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter / Paramedic, Corrections Officer)
  • Benefits :

  • Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
  • serp_jobs.job_alerts.create_a_job

    Service Manager • Independence, OH, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Automotive Service Manager

    Automotive Service Manager

    Car Guys Inc.North Canton, OH, US
    serp_jobs.job_card.full_time
    America’s #1 Automotive Recruiter.If you are looking for a new career in the car Biz.We work with dealerships that are looking to hire, all across the country. Anytime you are looking to find ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Manager

    Customer Service Manager

    Integrated Power ServicesParma, Ohio, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a senior leader at IPS, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Automotive Assistant & Service Managers

    Automotive Assistant & Service Managers

    Mavis Tire SupplyWadsworth, OH, US
    serp_jobs.job_card.full_time
    NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers.We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Service Manager - Commercial Insurance

    Client Service Manager - Commercial Insurance

    HylantCleveland, OH, US
    serp_jobs.job_card.full_time
    The Client Service Manager is responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in client ret...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service - Self Storage Manager

    Customer Service - Self Storage Manager

    Public StorageCleveland, OH, US
    serp_jobs.job_card.full_time
    Customer Service - Self Storage Manager.Total Rewards package available to our team : .Flexible and Full-Time Schedules.Employees become eligible for Full-time. Medical, Dental, Vision, 401k with matc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Fleet Service Manager

    Fleet Service Manager

    KimbleTwinsburg, OH, US
    serp_jobs.job_card.full_time
    We are seeking a highly skilled and motivated Fleet Service Manager to lead and oversee our fleet maintenance operations. This individual will be responsible for managing all aspects of fleet servic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Service Manager

    Service Manager

    Allied UniversalIndependence, OH, US
    serp_jobs.job_card.full_time
    Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Manager

    Customer Service Manager

    Great Day ImprovementsMacedonia, OH, US
    serp_jobs.job_card.full_time
    Great Day Improvements Manufacturing (Macedonia, OH).As of the Customer Service Manager (CSM), you will be the voice of the division in their customer success role. The CSM must drive themselves and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Service Manager

    Service Manager

    Harbor Bay HospitalityCleveland, OH, US
    serp_jobs.job_card.full_time
    Le Burger 4304 is a French-inspired burger spot built around a simple question : "What would happen if two American guys opened a burger spot in Paris?" Our original Minneapolis location brings that...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Contract Manager- Food Service

    Contract Manager- Food Service

    Resilience GroupCleveland, OH, US
    serp_jobs.job_card.full_time
    Remote!! Looking for 3rd party negotiating with schools or public institutions within the foodservice world, CMCs are the big third-party operators that manage dining services for schools, hospital...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Food Service Manager

    Food Service Manager

    AramarkGrafton, OH, United States
    serp_jobs.job_card.full_time
    Make a Difference Through Food Service Leadership!.Are you passionate about food service and ready to lead with purpose? Join Aramark in a unique and rewarding role as a. Food Service Manager at Lor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Service Station Manager

    Service Station Manager

    Minute Men StaffingCleveland, OH, US
    serp_jobs.job_card.full_time
    Job Title : Gas Station / Service Center Manager.Full-time, availability to work a flexible schedule, including weekends and holidays. Oversee daily operations of the gas station and service center.E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Manager

    Service Manager

    CintasNorth Canton, OH, US
    serp_jobs.job_card.full_time
    Cintas is seeking a Service Manager to directly manage our customer facing Service team.Responsibilities include hiring and performance management. managing the overall performance of a team; provi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Regional Customer Service Manager

    Regional Customer Service Manager

    Creative Financial StaffingCleveland, OH, US
    serp_jobs.job_card.full_time
    Regional Customer Service Manager.Why This Opportunity Stands Out.Regional Customer Service Manager).Regional Customer Service Manager. Lead and grow a full-service customer service operation within...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Manager

    Service Manager

    CertaSiteKent, OH, US
    serp_jobs.job_card.full_time
    We are looking for a service manager, who will provide leadership to the local branch which includes overseeing the fulfillment process for work sold to ensure customer's requirements are met, reve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Service Manager

    Service Manager

    ProLift Toyota Material HandlingCleveland, OH, US
    serp_jobs.job_card.full_time
    ProLift Toyota Material Handling is more than a forklift distributor in the Midwest.We are a material handling supply chain and logistics partner that focuses on our customers and takes action on i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    HVAC Service Manager

    HVAC Service Manager

    GpacAkron, Ohio, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Gpac in partnership with a leading mechanical company is seeking an.This is an exceptional opportunity to work with a very well-respected company on a variety of commercial projects with an unbelie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Service Manager - Employee Benefits

    Client Service Manager - Employee Benefits

    HylantCleveland, OH, US
    serp_jobs.job_card.full_time
    The Opportunity : Reporting to the Employee Benefits Service Team Leader, the Client Service Manager consistently provides the highest level of day-to-day service to internal and external clients.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    ServiceNow Senior Manager - Consulting Managed Services

    ServiceNow Senior Manager - Consulting Managed Services

    DeloitteCleveland, OH, US
    serp_jobs.job_card.full_time
    Our ServiceNow practice develops strategies and implements systems that help organizations build business value and improve performance. Leveraging extensive experience from complex IT challenges gl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Managed Services - Data and Analytics - Senior Manager

    Managed Services - Data and Analytics - Senior Manager

    USA JobsCleveland, OH, US
    serp_jobs.job_card.full_time
    Senior Manager, Data & Analytics.At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilize advanced analytics techniques ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days