Associate Site Operations EngineerSpectraforce Technologies • Mount Wilson, CA, US

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Associate Site Operations Engineer

Spectraforce Technologies • Mount Wilson, CA, US

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Job Title

Associate Site Operations Engineer

Duration

5 Months

Location

Mountain View, CA 94043 (Hybrid-3 days a week)

Job Description

As an Associate Site Operations Engineer you will have demonstrated communication skills, an eye to automate and document routine tasks, and display an ability to spot long-term trends in a production web environment to help promote our company's aggressive global growth.

Responsibilities

Proactively monitor availability and performance of the client's application stack and infrastructure using key homegrown and commercially available tools.
Efficiently respond to monitoring alerts, incident tickets, and email / phone / irc requests to NOC operations and triage / escalate issues as needed.
Adeptly perform application and website troubleshooting to quickly resolve issues per documented procedures.
Candidly work with SRE and Development teams, as well as coordinate / communicate / manage notifications and updates of issues affecting site availability / performance to customers and executive management.
Effectively ensure smooth and complete handoffs between shifts.
Flexible schedule availability to meet the needs of a 24 x 7 Operations environment, weekends may be required.

Basic Qualifications

2+ years' experience in Unix / Linux system management.

2+ years' experience with scripting and automation.

Incident Management / customer support engineer / internal support - possible for Saturday or Sunday.

Preferred Qualifications

Effective team player to be able to work closely with peers and other operations or engineering teams.

Prior experience in a 24x7 operations environment in a large scale multi-billion dollar company.

Demonstrated organizational skills with ability to multitask in an interrupt-driven, real-time environment.

Interpersonal, analytical, and communication skills - both written and verbal.

Identifies and automates repetitious tasks and processes to improve issue resolution time.

Documents and streamlines existing processes and implements new processes.

Enhances and / or builds utilities / tools (together with SRE) to increase productivity.

Understanding and programming experience in Java / J2EE applications.

Working knowledge of network concepts, IPv6, TCP / IP stack and common Internet protocols.

Suggested Skills

Automation

Communication

Problem Solving

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Site Engineer • Mount Wilson, CA, US

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