Service Technician - Luxury Residential AV

Overview

Do you want to work with a company that delivers the largest, most complex, cutting-edge luxury residential technology projects from its locations around the United States? Paragon Systems Integration is a one-of-a-kind luxury residential smart home design and integration company. Based in Ft. Lauderdale, the company has locations in Aspen, Palm Beach, Miami, Hawaii, Los Angeles and Cabo San Lucas.

Our team is comprised of world-class experts in every field whose number one priority is to provide the best user experience and service to our clients. We work, communicate and come together through our core values of :

Core values

• Solutions Oriented. Good problem solver. Innovative and creative. Finds answers not just problems.
• Driven. Takes initiative / Self-starter / Proactive. Strong work ethic. Dedicated to self improvement.
• Team Player. Share and supports fellow employees. Great communicator. Teacher & educator. Reliable. Leads by example.
• Client First. Advocate with empathy. Service minded.
• Integrity. Do what\'s right. Loyal.
• Positive Attitude. Enthusiastic. Light-hearted. Fun. Calm under pressure.
• Accountable. Does what they commit to doing.

This position is responsible for ensuring the Company's Clients receive superior service in a helpful, efficient manner by providing exceptional technical delivery and seamless communication between the Client and the Company. In addition, this position controls the processing and fulfillment of all service orders, fielding Client inquiries, and resolving Client complaints. They also provide system training to Clients, discuss technical aspects about a system or equipment when appropriate, and recommend upgrades when necessary.

Compensation and benefits

J-18808-Ljbffr