Associate Account Manager

A company is looking for an Associate Account Manager focused on SMB client renewals and growth.

Key Responsibilities

Manage a high-volume portfolio of SMB clients, ensuring timely contract renewals and identifying upsell opportunities

Act as the primary commercial contact for assigned accounts, emphasizing satisfaction, retention, and growth

Collaborate with various teams to resolve issues and maintain accurate records in Salesforce.com

Required Qualifications

1-3 years of experience in account management, sales support, customer success, or a related client-facing role

Basic understanding of value-based selling principles and a desire to develop sales and relationship management skills

Proficient in Salesforce.com or other CRM systems

Bachelor's degree preferred or equivalent combination of education and experience

Self-starter who thrives in a fast-paced, performance-driven environment