Director, Platform Engineering

We are open to NYC or San Francisco based candidates

The rise of generative AI is fundamentally changing how people search for information and discover brands online. Conductor is the only end-to-end, AI-first platform that enables enterprises to create high-performing, valuable content at scale and ensure their brand is found everywhere customers are looking—from Google to generative AI engines like ChatGPT. Recognized by Forrester as a Leader and #1 rated by customers on G2 and TrustRadius, we are committed to building a workplace where our people can grow and make a positive impact.

Conductor is a mission-driven company with a commitment to innovation, customer success, and culture. For Conductor, success is improving the lives of everyone in our orbit—our customers, our customers' customers, our employee-owners, and our communities.

We are seeking a seasoned and strategic Director of Platform Engineering to lead our core technology foundations. This executive will be responsible for the team that manages our DevOps, CI / CD, and production systems. This is a pivotal role that moves beyond day-to-day operations to focus on long-term strategy, financial accountability, and executive-level partnership. You will be entrusted with shaping the future of our platform's architecture, ensuring it is scalable, cost-effective, and aligned with our strategic business objectives. Your leadership will be critical in driving multi-year vendor negotiations and communicating our technology strategy and its business implications directly to our senior leadership team.

Responsibilities :

• Develop and execute a long-term vision and strategic roadmap for the company's platform infrastructure, directly aligning it with overarching business goals.
• Serve as the primary engineering liaison to senior business leaders, including the VP of Engineering, CPO, CFO, and CEO. Regularly present strategy, key performance indicators (KPIs), budget analyses, and major investment proposals.
• Lead negotiations for multi-year, high-value contracts with key technology vendors and partners. Drive cost-optimization and ensure favorable terms that support our long-term financial and technical strategies.
• Mentor and guide a high-performing team of motivated engineers, fostering a culture of innovation, accountability, and professional growth.
• Own the budget for platform engineering, including forecasting, cost optimization, and reporting. Identify and execute on opportunities to improve gross margins through strategic infrastructure improvements.
• Regularly assess the health and scalability of our architecture and systems. Champion and secure investment for necessary upgrades and modernization initiatives to maintain a competitive edge.
• Partner with stakeholders across Engineering, Product, and Finance to evangelize, drive, and gain buy-in for critical technology initiatives.
• Work in close collaboration with the InfoSec team to ensure our platform and infrastructure adhere to the highest standards of security and maintain all necessary certifications.

Required Skills / Abilities :

A minimum of 12+ years of progressive experience in technology leadership, with at least 5 years in a senior role (Director or above) defining infrastructure strategy for a large-scale SaaS environment.

Demonstrated ability to translate complex technical concepts and decisions into clear, financial, and strategic business impacts for a non-technical, executive audience.

Proven track record of successfully leading and executing complex, multi-year contract negotiations with major technology vendors.

Exceptional communication and presentation skills, with extensive experience presenting to and collaborating with VP and C-level executives.

A strong technical background in modern infrastructure is essential. This includes extensive experience with managing production Kubernetes environments at scale, Infrastructure as Code, bare metal infrastructure management, CI / CD pipelines, and large-scale database operations.

Proven ability to lead, inspire, and develop engineering talent.

Deep understanding of the operational and financial intricacies of running a high-availability SaaS platform.

A Bachelor’s degree in Computer Science, Engineering, or a related field is preferred; an MBA or equivalent business experience is a significant plus.

EEO Statement :

Conductor LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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