Talent.com
Customer Service Guide
Customer Service GuideVirtualVocations • San Jose, California, United States
Customer Service Guide

Customer Service Guide

VirtualVocations • San Jose, California, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Service Guide - Remote.

Key Responsibilities

Serve as the first point of contact for members and providers, managing 30-40 calls per day and handling various communication channels

Educate customers on their plans and assist them in using digital tools to navigate healthcare confidently

Document thoroughly and ensure accurate and timely handling of client and member inquiries while safeguarding privacy

Required Qualifications

At least 2 years of experience in a healthcare contact center

3+ years of overall customer service experience

Associate or Bachelor's degree or recent work toward a degree is preferred

Prior experience working across multiple customer service channels

Tech-savvy with the ability to learn and adapt quickly across multiple systems

serp_jobs.job_alerts.create_a_job

Customer Service Guide • San Jose, California, United States

Job_description.internal_linking.related_jobs
Insurance Agent (Sales, Customer Service)

Insurance Agent (Sales, Customer Service)

Freeway Insurance Services America, LLC • Freedom, CA, US
serp_jobs.job_card.full_time
Insurance Agent (Sales, Customer Service).Location : Watsonville, CA 95076, USA.Pay Range : $50000 - $110000 / year.Sign-On Bonus Opportunity of up to $3,500 •. Lucrative incentive sales plans, bonuses...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
LL Baggage Customer Service Agent (TP)

LL Baggage Customer Service Agent (TP)

Pacific Aviation • San Francisco, CA, US
serp_jobs.job_card.full_time
Pacific Aviation is hiring Baggage Service Agents to support operations at San Francisco International Airport (SFO).This position is ideal for detail-oriented individuals who thrive behind the sce...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Team Lead

Customer Service Team Lead

Raley's • Alameda, CA, US
serp_jobs.job_card.full_time
We are now hiring Great People Who Care!.A successful Customer Service Team Leader engages their team to deliver The Raley's Way, our customer promises and business results.They are able to create ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Guest Service Agent

Guest Service Agent

Holiday Inn Express - San Fran Union Square • San Francisco, CA, US
serp_jobs.job_card.full_time
Prior Hospitality experience is PREFERRED • • •.Hiring Bonus for those who are willing to start ASAP • • • • • •.We have immediate openings for experienced Guest Service Agents / Night Auditors.Must be abl...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Door-Side Customer Service Agent (NH)

Door-Side Customer Service Agent (NH)

Pacific Aviation • San Francisco, CA, US
serp_jobs.job_card.full_time
Door-Side Customer Service Agent.This position will support the Customer Service and Door-Side operational functions for San Francisco, CA. Door-Side Customer Service Agent will ensure safety during...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Operations Lead #4404

Customer Service Operations Lead #4404

GRAIL • Menlo Park, CA, US
serp_jobs.job_card.full_time
Our mission is to detect cancer early, when it can be cured.We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective tech...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Demand Generation Lead

Demand Generation Lead

Exec • San Francisco, CA, US
serp_jobs.job_card.full_time
Exec is seeking a strategic, results-driven Demand Generation Lead to build and scale our B2B marketing engine.This is your chance to make a significant impact in a rapidly evolving market and work...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Gate Lead Customer Service Agent (TP)

Gate Lead Customer Service Agent (TP)

Pacific Aviation • San Francisco, CA, US
serp_jobs.job_card.full_time
Ticketing Customer Service Agent.This position will support the Customer Service and Ticketing operational functions for San Francisco, CA. Ticketing Customer Service Agent will ensure there is clea...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Ticketing Customer Service Agent (NH)

Ticketing Customer Service Agent (NH)

Pacific Aviation • San Francisco, CA, US
serp_jobs.job_card.full_time
Ticketing Customer Service Agent.This position will support the Customer Service and Ticketing operational functions for San Francisco, CA. Ticketing Customer Service Agent will ensure there is clea...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Operations & Escalation Lead (Contractor)

Customer Service Operations & Escalation Lead (Contractor)

OPPO US Research Center • Palo Alto, CA, US
serp_jobs.job_card.full_time
The Customer Service Operations & Escalation Lead is responsible for managing the daily operation of OnePlus North America’s customer support channels and ensuring high-quality, efficient...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Arrival Customer Service Agent (TP)

Arrival Customer Service Agent (TP)

Pacific Aviation • San Francisco, CA, US
serp_jobs.job_card.full_time
Customer Service And Arrival Operational Agent.This position will support the Customer Service and Arrival operational functions for San Francisco, CA. Arrival Customer Service Agent will ensure the...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service and Sales-Oriented Agency Business Consultant

Customer Service and Sales-Oriented Agency Business Consultant

Farmers Insurance - Office of Ray Mizrachi • San Francisco, CA, US
serp_jobs.job_card.full_time
The San Francisco District Office of Farmers Insurance is seeking a highly motivated, customer service-oriented Agency Business Consultant to support our new Agency Owners, Protgs, and their teams....serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Product Guide - Seasonal (Bilingual - English / Mandarin)

Product Guide - Seasonal (Bilingual - English / Mandarin)

ARC'TERYX • San Jose, CA, US
serp_jobs.job_card.full_time +1
Product Guide - Seasonal (Bilingual - English / Mandarin).You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our br...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Gate Lead Customer Service Agent (NH)

Gate Lead Customer Service Agent (NH)

Pacific Aviation • San Francisco, CA, US
serp_jobs.job_card.full_time
Ticketing Customer Service Agent.This position will support the Customer Service and Ticketing operational functions for San Francisco, CA. Ticketing Customer Service Agent will ensure there is clea...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Agent

Customer Service Agent

Unifi • San Francisco, CA, US
serp_jobs.job_card.full_time
Airport Customer Service Agent - SFO.Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyon...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Guest Service Representative

Guest Service Representative

USA Parking • Half Moon Bay, CA, US
serp_jobs.job_card.full_time
SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, mac...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Service Sales Engineer

Service Sales Engineer

ACCO Engineered Systems • Santa Cruz, CA, United States
serp_jobs.job_card.full_time
Under the direction of the Regional Sales Manager and Project Manager, this position will be primarily responsible for supporting the service project manager by performing the duties listed below.S...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Product Guide

Product Guide

ARC'TERYX • Livermore, CA, US
serp_jobs.job_card.full_time +1
You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests.You are the inspiration behind our brand's evolution, as we continue to commit to bold object...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Product Guide - Seasonal

Product Guide - Seasonal

ARC'TERYX • Livermore, CA, US
serp_jobs.job_card.full_time +1
You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests.You are the inspiration behind our brand's evolution, as we continue to commit to bold object...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Agent

Customer Service Agent

Hang Ten Boiler • Alameda, CA, US
serp_jobs.job_card.part_time
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an e...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted