Shipping Lead, Wholesale

Wholesale Shipping Lead

Hi, we're Stumptown. We're a coffee company, and we source, roast, taste, package, sell, deliver, brew and serve what we firmly believe is the best coffee on the planet. We are progressive, open, and evolving but uncompromising in our commitment to quality. We work hard, collaborate constantly and have fun every day. We pride ourselves on our passion for excellence, our spirit of generosity and on the long-term relationships we nurture as we guide our coffee from the good hands of our hardworking partners at origin into the cups of our customers. If you love coffee, people and getting things done, this just might be the place for you.

This position is an intricate part of the operations team and will be responsible for fulfilling all duties related to Wholesale Shipping. The Shipping Lead will work closely with the Production crew and Customer Support team to ensure orders are being fulfilled in a timely manner while maintaining high quality standards. The position is also responsible for ensuring all orders are shipped out accurately and on time.

Essential Functions :

• Demonstrate care and patience when packing boxes, ensuring that bags don't break in transit.
• Develop and maintain a working relationship with UPS drivers and representatives.
• Maintain an even demeanor while dealing with shipping deadlines and any emergencies that arise.
• Assess shipping tasks for each day and complete them in order of importance; multi-tasking and adjusting on short notice.
• Work with Production Planning Leads and Production Managers to fulfill add-ons while maintaining our bagged inventory accuracy.
• Ensure each order is properly shopped by 12pm, fulfilled by 1pm and labeled for pick-up by UPS at 4 pm.
• Communicate with members of Stumptown's Customer Support team and Accounts Receivable with any order issues in a timely manner.
• Work closely with the Distribution and Logistics Managers to order and maintain inventory for shipping supplies (boxes, tape, labels, etc.).
• Utilize the EOD checklist to maintain a clean and organized work space to comply with food safety protocols.
• Work closely with our warehouse / facility lead to order and maintain inventory for shipping supplies (boxes, tape, labels, etc.).
• Maintain a clean and organized work space each day in the shipping area.
• Work a flexible schedule during holidays.
• Help lead the production tech team finish up scooping, sealing and folding at the end of each day.

Supervisory Responsibilities :

Qualifications :

Physical Demands :

Work Environment :

At Stumptown, we welcome diversity and celebrate that our communities include individuals from all backgrounds, identities, and walks of life. We strive every day to foster an environment of inclusion, diversity, equity, and accessibility that supports our employees, customers and communities. We know that embracing diversity makes us stronger, enriches our culture, and allows us to grow together. We encourage candidates with diverse backgrounds, identities, skills, and abilities to apply. If you require reasonable accommodation in completing the application, interview or assessment process, please direct your inquiries to a member of the People team at jobs@stumptowncoffee.com or by calling (855) 711-3385. We are proud to be a B Corp and equal opportunity employer.

The target base compensation for this position is $22 / hr. Stumptown Coffee offers a comprehensive employee benefits program, including : medical, dental and vision insurance; Employee Assistance Program (EAP); Flex Spending Accounts; company-paid and supplemental Life Insurance, Accident, Hospital, Critical Illness and Long Term Disability insurance; Paid New Parent Leave; Short-Term Disability insurance or paid leave programs; 9 paid holidays (plus 1 personal holiday); vacation; sick leave benefits; and, paid HumansKind (Volunteer) hours. And an amazing employee discount! Additionally, we offer a 401(k) savings plan which includes an employer match of 100% for the first 3% of earnings that you contribute plus 50% of the next 2% you contribute.