COMMUNITY ENGAGEMENT SUPERVISOR

Overview

Under the supervision of the Director, ACA Consumer Engagement and Education, the Community Engagement Specialist Supervisor works to educate and motivate CES's to effectively educate, and enroll new participants in Medicaid, Tax Credit, or State Marketplace insurance plans under the Affordable Care Act. Must be willing and able to become a subject matter expert on the ACA and SHS programs. Responsible for the day to day monitoring of CES's and ensuring that they are in their assigned locations. Must generate weekly reports detailing CES activities for the week. Responsible for effective community member engagement and education at multiple location and venue types each day, distributing education and marketing materials, setting up and taking down events. Must develop and maintain relationships with community and faith based organizations. This position will work mainly in communities in South and West sides of Chicago, depending on assigned areas. Hires will receive on-the-job training. Ability to accurately and quickly enter data into a desktop personal computer or tablet. Bi-lingual English / Spanish preferred. Ability to work flexible hours, including frequent evening and weekend schedules. Valid Illinois Drivers License is required and the ability to use a personal car for work-related travel is preferred (with employer mileage reimbursement).

Responsibilities

• Monitor CESs on a day-to-day basis and ensure they are in their assigned locations.
• Generate weekly reports detailing CES activities for the week.
• Engage and educate community members at multiple locations and venue types each day; distribute education and marketing materials; set up and take down events.
• Develop and maintain relationships with community and faith-based organizations.
• Work mainly in communities in the South and West sides of Chicago, depending on assigned areas.
• Receive on-the-job training.

Qualifications

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