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Senior Manager - Multi-Location Car Wash Operations
Senior Manager - Multi-Location Car Wash OperationsWash and Roll • Antioch, TN, US
Senior Manager - Multi-Location Car Wash Operations

Senior Manager - Multi-Location Car Wash Operations

Wash and Roll • Antioch, TN, US
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Job Title :

  • Senior Manager - Multi-Location Car Wash Operations Locations :  Antioch, TN & Smyrna, TN Company :  Wash N Roll About Us :  Wash N Roll is a leader in premium car wash services, committed to delivering exceptional quality and customer satisfaction at every turn.
  • With our two state-of-the-art car wash locations in LaGrange, GA and Phenix City, AL, we are dedicated to providing a superior experience for our customers.
  • We are seeking an experienced and enthusiastic Senior Manager to oversee and optimize operations across both of our locations.

Position Overview :

  • As the Senior Manager for Wash N Roll, you will play a critical role in managing and enhancing the performance of our Antioch and Smyrna car wash locations.
  • You will be responsible for ensuring operational efficiency, maintaining high service standards, and driving team performance across both sites.
  • This is an exciting opportunity for a strategic leader with a passion for excellence and a track record of managing multiple locations.

    • Key Responsibilities :

  • Operational Excellence :  Supervise the daily operations of both car wash facilities to ensure smooth, efficient, and high-quality service delivery.

    • Team Leadership :

  • Manage, motivate, and develop a diverse team of supervisors, technicians, and customer service representatives.
  • Conduct regular performance evaluations and provide training and support.

    • Customer Satisfaction :

  • Uphold and exceed our customer service standards.
  • Address customer concerns and feedback promptly, striving for a consistently outstanding experience.

    • Financial Management :

  • Oversee budgeting, financial reporting, and cost control for both locations.
  • Develop strategies to improve profitability and manage resources effectively.

    • Process Optimization :

  • Identify and implement best practices to enhance operational efficiency and service quality.
  • Continuously assess and refine processes to drive performance improvements.

    • Compliance & Safety :

  • Ensure that all operations adhere to industry regulations and safety standards.
  • Conduct regular safety audits and enforce strict adherence to safety protocols.

    • Inventory Oversight :

  • Manage inventory levels of supplies and equipment, ensuring timely replenishment and optimal stock levels.

    • Qualifications :

  • Experience :  At least 3 years of managerial experience in the car wash or related service industry, with demonstrated success in managing multiple locations.

    • Leadership Skills :

  • Strong leadership abilities with a proven track record of team development and performance management.

    • Customer Service :

  • Exceptional customer service skills with a commitment to delivering a superior customer experience.

    • Financial Acumen :

  • Proficiency in budget management, financial analysis, and cost control.

    • Problem-Solving :

  • Excellent analytical and problem-solving skills with a data-driven approach to decision-making.

    • Communication :

  • Outstanding verbal and written communication skills.

    • What We Offer :

  • Competitive salary with performance-based bonuses.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Opportunities for professional development and career advancement.
  • A collaborative and supportive work environment.
  • Join Wash N Roll and be a key player in delivering top-quality car wash experiences in Antioch and Smyrna!
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    Car Wash Manager • Antioch, TN, US