Transition Analyst

Transition Analyst

The Transition Analyst supports the Transitions & Property Management teams throughout the onboarding and offboarding processes while providing a high level of detail and customer service. As part of the Transitions team, the Analyst is also involved in special projects and ensures data integrity in all department tools & systems. The Analyst must provide a high level of support, collaborate with all members of TQC, and be an effective communicator.

Accountabilities

• Complete required tasks timely for all assigned onboarding and offboarding property management assignments with minimal guidance and / or supervision
• Track completion of tasks in department tools
• Ensures data integrity across all department transition tools
• Assist Transition Specialists, Sr. Transition Specialists, and Managers with reporting and coordination of assignments; proactively communicate potential risks and provide potential solutions
• Collaborate with Property Management teams and other partners in the transition to obtain property information, analyze and interpret reports, field questions, make recommendations, establish solutions, and resolve issues
• Track receipt of various documentation and proactively complete required action items once received; audit and interpret documentation received to ensure accurate setups / decommissions
• Support the maintenance of transition checklists and department tools that itemize all aspects of a property transition; maintain and complete all department tools
• Regularly audit and maintain property and client information in databases to ensure accurate system data
• Occasionally attend and support internal and external transition calls
• Maintain relationships with fellow support groups and Property Management teams
• Develop transition process improvement initiatives and create documentation of processes; proactively provide suggestions and solutions to property transition process
• Lead and execute special projects as assigned

Minimum Requirements

Physical Requirements

Company benefits include 120 hours paid time off annually; prorated upon hire, 40 hours sick time annually; prorated upon hire, 2 volunteer days annually to support causes important to you & your community, 14 company holidays, paid parental leave, medical, dental, vision, & life insurance, with other supplementary benefit options, including pet insurance; pre-tax spending accounts, company discounts program to many major retailers & service providers, company-provided personal & professional development, including access to LinkedIn Learning, employee assistance program, & counseling services.