Senior IT Applications Analyst

Overview

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Milwaukee County oversees operations across Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees serve the cultural, human, recreational and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community and provides a competitive benefits package. Milwaukee County is an Equal Opportunity Employer. If disability-related accommodations are needed, please contact 414-278-3936. For application inquiries please contact careers@milwaukeecountywi.gov. We are searching for Changemakers to join our team and discover the diverse and versatile community of independent spirits and unique talents as we redefine how you think about Milwaukee County.

Job Title

Senior IT Applications Analyst

Department

IMSD

Job Type

Full Time

Salary

Salary Pay Range : $83,200.00 - $124,800.00

Closing Date

Closing Date : 10 / 24 / 2025 or upon receipt of the first 50 applications

Summary

The Senior IT Applications Analyst utilizes specialized knowledge of software and systems components and applies knowledge and skills in problem-solving and configuration changes. This role analyzes, documents, installs, supports, and maintains applications, software, and systems for IMSD and client departments. The Senior IT Applications Analyst adheres to ITIL best practices and collaborates with client customers.

Essential Responsibilities

• Configures applications, systems, and solutions maintenance. Hands-on support for day-to-day usage of applications. Maintains in-depth knowledge of Milwaukee County Enterprise applications, technology, and integrations. Provides technical support to Milwaukee County and IMSD staff.
• Supports Activities Leadership. Converts requirements into appropriate system configurations. Supports planning, creation, and implementation of interfaces and other integrations as necessary. Serves as primary support resource for applications and for integration of County to enterprise systems.
• Ensures the security and integrity of all systems and data. Maintains security, compliance, and data integrity. Creates, implements, maintains, and tests disaster recovery procedures for applications. Ensures change control and support ticketing processes are executed by defined procedures.
• Development of Excellent Solution Delivery People. Practices strong personal management routines; participates in the IMSD performance management process to drive goals and performance; works effectively in a matrix environment and fosters collaboration; upholds IMSD reputation for solid delivery.
• Administrative and supervision duties. Completes administrative tasks including time reporting and documentation. Provides supervision to other analysts and acts as lead programmer within projects or maintenance tasks. Assists management in developing policies and procedures.
• Software Creation. Creates, maintains, and upgrades existing and new software systems.
• Perform other duties as assigned.

Minimum Qualifications

Preferred skills and knowledge

NOTE : This original application is open to qualified residents of the State of Wisconsin at the time of application. Candidates must submit a full account of their training and experience and may be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Equal Opportunity and Accommodations

Milwaukee County is committed to fostering an equitable working environment free from discrimination and harassment on the basis of any characteristic protected by law. We prohibit discrimination and harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy-related condition, national origin, age, disability, FMLA status, military status, marital status, or any other status protected by federal, state, or local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks, and pre-employment physicals as required. If special accommodations are needed, please contact 414-278-3936.

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