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CHT Care Coordinator
CHT Care CoordinatorLamoille Health Partners • Morrisville, VT, US
CHT Care Coordinator

CHT Care Coordinator

Lamoille Health Partners • Morrisville, VT, US
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Job Description

Job Description

JOB SUMMARY : As a member of the Community Health Team, the Dietitian Care Coordinator works with patients to identify their health goals and together with their practitioners create a care plan that will support them in achieving their goals. The Dietitian Care Coordinator provides healthy lifestyle counseling , medical nutrition therapy for chronic conditions, and / or short-term case management for high-risk, socially and medically complex patients. This role helps identify and manage unmet needs of the patients to ensure appropriate resources are in place to improve health outcomes.

FUNCTIONS and RESPONSIBILITIES

  • FUNCTIONS and RESPONSIBILITIES

Provides patient and family education and support in removing barriers to achieve wellness and management of chronic conditions, provides patients / families with educational materials for self-management that are both paper and web-based.

Will perform duties within scope of practice per license and follow standards of practice as outlined by, but not exclusive to :

The Commission on Dietetic Registration for Registered Dietitians.

  • The American Association of Diabetes Educators and the National Certification Board for Diabetes Educators for diabetes educators.
  • Will keep up to date on the current standards and best practice recommendations as outlined by the respective governing board.
  • Coordinates patient care with members of the integrated health care team.
  • May use reports or reporting systems to identify high-risk patient populations.

  • Collaborates with cross-departmental teams and / or members of partner agencies to develop care plans.
  • Actively participate in multiorganizational care teams and case reviews to provide patients with wrap-around care coordination through diverse community resources.

  • Be a clinical resource to non-clinical members of the care team.
  • May use electronic communication to communicate about patient needs with members of the CHT and other appropriate agencies following all organization and HIPAA policies and procedures to improve care coordination.
  • Will use a patient-centered approach, including motivational interviewing, on developing care plan.
  • Provides care coordination for medically and socially complex patients.
  • Meets with patients to assess and identify any unmet health needs.

  • Connects patients to community supports.
  • Works closely with health care practitioner to develop plan of care.
  • Assure that the patient and all appropriate team members are engaged in the implementation of agreed upon plan(s), and that each understands the responsibilities for his / her part of the plan.
  • Follows up with patients through face-to-face, telephone and / or portal contacts in order to facilitate support to achieve self-management goals.
  • Participates in required departmental activities
  • Attends mandatory staff meetings and committee meetings as deemed appropriate by Director of Community Health Integration.

  • Completes work assigned accurately and in timely manner.
  • Demonstrates collegiality and commitment relevant to the mission of Lamoille Health Partners and the CHT.
  • Maintains absolute confidentiality of all patients’ records, medical treatments, and diagnoses, and abide by all LHP policies and procedures.
  • Completes documentation and data tracking as relates to duties.
  • Assists in training new team members in areas of expertise including care coordination models and tools and proper documentation practices.
  • Contributes knowledge and skills to team projects.
  • Participate in quality initiatives and workflow development as designated by the Director of Community Health Integration in collaboration with the Director of Quality.
  • Participates in Patient Centered Medical Home (PCMH) accreditation process.

  • Works closely with all staff members to perform rapid-cycle testing of initiatives in the form of Plan-Do-Study-Act (PDSA) model and other quality projects.
  • Population health strategy development and implementation.
  • Develop and implement care conferencing and team-based care structures.
  • Advise on other clinical and care management workflows.
  • Serve as a Superuser as needed and other duties as assigned.
  • Communicates regularly with Practitioners, nursing staff, and Practice or CHT members to prioritize care coordination needs of the patient population.
  • Completes all Electronic Medical Record (EMR) and other documentation as required daily, weekly, and monthly.
  • Has a working knowledge of clinical systems.

  • Uses clinical information to identify areas for improvement.
  • Assists in monitoring office processes to identify areas for improvement; recommends areas for improvement to the leadership / patient care team, and assists in treatment planning for patients.
  • QUALIFICATIONS

  • Education
  • Nutritionist and / or Diabetes Educator

  • Experience
  • At least two years of experience as a dietitian providing nutrition education, ideally in a healthcare setting

  • Knowledge and Ability
  • Must maintain a high level of confidentiality

  • Strong computer and organizational skills are essential, as well as the ability to multitask, respond to shifting priorities, and to work well under pressure while meeting all required deadlines.
  • Ability to work independently while demonstrating the skill to work positively within the framework of a team.
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    Care Coordinator • Morrisville, VT, US

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